Concierge Jobs in Norwalk, CT
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Stamford, CT (7 miles from Norwalk, CT)
- 4 hours ago
- Stamford, CT (7 miles from Norwalk, CT)
- 4 hours ago
We are hiring a Concierge to join our team! Is personalized service your specialty? Our Concierge is the face of the business and key to each resident and guest experience....
- Port Jefferson, NY (23 miles from Norwalk, CT)
- 1 day ago
- Port Jefferson, NY (23 miles from Norwalk, CT)
- 1 day ago
Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services Why work at Brightview? Discover the Brightview Senior Living Difference! 1....
- Stamford, CT (7 miles from Norwalk, CT)
- 1 day ago
- Stamford, CT (7 miles from Norwalk, CT)
- 1 day ago
Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests....
- Chappaqua, NY (17 miles from Norwalk, CT)
- 5 days ago
- Chappaqua, NY (17 miles from Norwalk, CT)
- 5 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Syosset, NY (20 miles from Norwalk, CT)
- 6 days ago
- Syosset, NY (20 miles from Norwalk, CT)
- 6 days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
- Sleepy Hollow, NY (21 miles from Norwalk, CT)
- 17 days ago
- Sleepy Hollow, NY (21 miles from Norwalk, CT)
- 17 days ago
Express Employment in Tarrytown NY is currently seeking Concierge/Security staff to join our team at a prestigious luxury residential building in White Plains, NY....
- Bridgeport, CT (12 miles from Norwalk, CT)
- 19 days ago
- Bridgeport, CT (12 miles from Norwalk, CT)
- 19 days ago
Will Rogers had it figured out when he said You never get a second chance to make a first impression Our concierges are personable and friendly individuals who play a large role in creating a meaningful...
- Stamford, CT (7 miles from Norwalk, CT)
- 20 days ago
- Stamford, CT (7 miles from Norwalk, CT)
- 20 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Dietary Aide - Dining Concierge
- Bridgeport, CT (12 miles from Norwalk, CT)
- 27 days ago
- Bridgeport, CT (12 miles from Norwalk, CT)
- 27 days ago
Customer Service. 1.1 Provides the highest level of customer service to all customers by greeting them in a courteous and professional manner. 2....
- Briarcliff Manor, NY (20 miles from Norwalk, CT)
- 45+ days ago
- Briarcliff Manor, NY (20 miles from Norwalk, CT)
- 45+ days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
- Fairfield, CT (8 miles from Norwalk, CT)
- 30+ days ago
- Fairfield, CT (8 miles from Norwalk, CT)
- 30+ days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
Part-time Evening Concierge Stony Brook University
- Stony Brook, NY (22 miles from Norwalk, CT)
- 30+ days ago
- Stony Brook, NY (22 miles from Norwalk, CT)
- 30+ days ago
Duties of a Health Screener may include the following but are not limited to: Courteously greets all visitors and employees upon arrival to the Long Island State Veterans Home....
- Stony Brook, NY (22 miles from Norwalk, CT)
- 45+ days ago
- Stony Brook, NY (22 miles from Norwalk, CT)
- 45+ days ago
Part-time Evening Concierge (2500935) Part-time Evening Concierge Position Summary At the Long Island State Veterans Home, our Health Screeners are valuable members of our team that ensure all employees...
Concierge/Security Sunday- Thursday / Overnight
- Briarcliff Manor, NY (20 miles from Norwalk, CT)
- 45+ days ago
- Briarcliff Manor, NY (20 miles from Norwalk, CT)
- 45+ days ago
Company Description A great company and community atmosphere! Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we...
Evening Concierge (Mon-Fri, 2:30pm-10:30pm) Resident Concierge & Front Desk Norwalk, CT At Bozzuto, every member of our organization shares an unyielding desire to promote goodness for those around...
Demographic Data for Norwalk, CT
Moving to Norwalk, CT? Find some basic demographic data about Norwalk, CT below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Norwalk, CT
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Norwalk, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills