Concierge Jobs in Waterbury, CT
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Concierge Security Distribution Center
- Bridgewater, CT (16 miles from Waterbury, CT)
- 19 hours ago
- Bridgewater, CT (16 miles from Waterbury, CT)
- 19 hours ago
GardaWorld Security Services is Now Hiring a Concierge Security Supervisor! Ready to suit up as a Security Guard in a Concierge post?...
- Wallingford, CT (14 miles from Waterbury, CT)
- 11 days ago
- Wallingford, CT (14 miles from Waterbury, CT)
- 11 days ago
Pay rate: $20.00-$22.00/Hour Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to...
Guest Services Associate II (Starting at $18.50 hr) - Wyndham Newport Long Wharf
- New Haven, CT (18 miles from Waterbury, CT)
- 45+ days ago
- New Haven, CT (18 miles from Waterbury, CT)
- 45+ days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
- Washington, CT (13 miles from Waterbury, CT)
- 45+ days ago
- Washington, CT (13 miles from Waterbury, CT)
- 45+ days ago
Concierge Mayflower Inn and Spa We are seeking a knowledgeable and enthusiastic Concierge to join our team....
- Farmington, CT (15 miles from Waterbury, CT)
- 90+ days ago
- Farmington, CT (15 miles from Waterbury, CT)
- 90+ days ago
Summary: Handle incoming inquiries through multiple contact channels for our CNY HMO members. Effectively and efficiently communicate resolutions to members requests ensuring high First Contact...
Demographic Data for Waterbury, CT
Moving to Waterbury, CT? Find some basic demographic data about Waterbury, CT below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Waterbury, CT
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Waterbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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