Concierge Jobs in Georgia
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner Ensure first call resolution through problems solving and effective call handling Research...
Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner Ensure first call resolution through problems solving and effective call handling Research...
The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature...
Male and Female Concierges are needed to work in these Hot Martini Bars NOW as RR Concierges. Business Opportunity Available For That Apply....
Previous concierge experience required....
Join Our Team at Vitality Living as a Concierge at Vitality Living Overlook Community! Are you looking for a job where you can make a real difference?...
Join Our Team at Vitality Living as a Concierge at Vitality Living Overlook Community! Are you looking for a job where you can make a real difference?...
Title: Guest Services Associate - Wyndham Margaritaville Atlanta
- Atlanta, GA
- 2 days ago
- Atlanta, GA
- 2 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
grooming standards consistent with the managements standards Maintain confidentiality of all Selah Spa proprietary information Promote positive guest relations for all guests by providing prompt, courteous...
Guest Services Associate - Wyndham Margaritaville Atlanta
- Atlanta, GA
- 4 days ago
- Atlanta, GA
- 4 days ago
How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
This includes coordination with key stakeholders including the leadership team of each vertical (Guest Services, Cottages, Spa, Golf, Food and Beverage, etc.)....
Able to perform the skills of a Concierge while being a mobile presence on the property....
Customer Experience Concierge, Centurion Lounge - Atlanta
- Atlanta, GA
- 5 days ago
- Atlanta, GA
- 5 days ago
Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members....
, life and disability insurances (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms Employee Assistance Program Our community is looking for a Concierge...
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
Demographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Georgia
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills