Concierge Jobs in Hanalei, HI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Title: Guest Services Associate: Club Wyndham Bali Hai Villas Resort
- Princeville, HI (5 miles from Hanalei, HI)
- 16 days ago
- Princeville, HI (5 miles from Hanalei, HI)
- 16 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
Guest Services Associate: Club Wyndham Bali Hai Villas Resort
- Princeville, HI (5 miles from Hanalei, HI)
- 25 days ago
- Princeville, HI (5 miles from Hanalei, HI)
- 25 days ago
How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
Guest Services Associate: Kauai Coast Resort at Beach Boy
- Kapaa, HI (7 miles from Hanalei, HI)
- 25 days ago
- Kapaa, HI (7 miles from Hanalei, HI)
- 25 days ago
SHIFT : F riday - Sunday 6a-230p and Monday - Tuesday 9a-530p How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in...
Guest Services Associate: Club Wyndham Kauai Beach Villas Resort
- Lihue, HI (15 miles from Hanalei, HI)
- 25 days ago
- Lihue, HI (15 miles from Hanalei, HI)
- 25 days ago
How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
- Lihue, HI (15 miles from Hanalei, HI)
- 30+ days ago
- Lihue, HI (15 miles from Hanalei, HI)
- 30+ days ago
service skills Expert-level knowledge of the local area and attractions Knowledge of travel and/or ticket industry and concierge experience preferred Skills Adaptable and able to support change within...
Title: Guest Services Associate: Club Wyndham Kauai Beach Villas Resort
- Lihue, HI (15 miles from Hanalei, HI)
- 45+ days ago
- Lihue, HI (15 miles from Hanalei, HI)
- 45+ days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
- Waimea, HI (18 miles from Hanalei, HI)
- 60+ days ago
- Waimea, HI (18 miles from Hanalei, HI)
- 60+ days ago
Provide professional and courteous service to members related to their use of the property and enjoyment of surrounding attractions....
Title: Guest Services Associate: Kauai Coast Resort at Beach Boy
- Kapaa, HI (7 miles from Hanalei, HI)
- 90+ days ago
- Kapaa, HI (7 miles from Hanalei, HI)
- 90+ days ago
SHIFT: Friday - Sunday 6a-230p and Monday - Tuesday 9a-530p How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in...
Demographic Data for Hanalei, HI
Moving to Hanalei, HI? Find some basic demographic data about Hanalei, HI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Hanalei, HI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Hanalei, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Wellness
- Complaint Resolution
- Reimbursement
- Energetic
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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