Concierge Jobs in Hanalei, HI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Koloa, HI (20 miles from Hanalei, HI)
- 1 day ago
- Koloa, HI (20 miles from Hanalei, HI)
- 1 day ago
MARKETING CONCIERGE Job ID: 4336 Area of Talent: Marketing Category: Marketing Location: Poipu, HI Date Posted: 04/22/2025 Property: Point at Poipu Sales Center New Marketing Concierge may be eligible...
Title: ON - CALL Guest Services Associate: Kauai Coast Resort at Beach Boy
- Kapaa, HI (7 miles from Hanalei, HI)
- 4 days ago
- Kapaa, HI (7 miles from Hanalei, HI)
- 4 days ago
No benefits How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration...
- Princeville, HI (5 miles from Hanalei, HI)
- 6 days ago
- Princeville, HI (5 miles from Hanalei, HI)
- 6 days ago
Passionate about guest service and a minimum of 1 year of similar work experience. A post-secondary diploma or degree would be a plus....
Title: Guest Services Associate : Club Wyndham Ka Eo Kai Resort
- Princeville, HI (5 miles from Hanalei, HI)
- 7 days ago
- Princeville, HI (5 miles from Hanalei, HI)
- 7 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
Title: Guest Services Associate: Club Wyndham Kauai Beach Villas Resort
- Lihue, HI (15 miles from Hanalei, HI)
- 12 days ago
- Lihue, HI (15 miles from Hanalei, HI)
- 12 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
Title: Guest Services Associate: Club Wyndham Kappa Shores Resort
- Kapaa, HI (7 miles from Hanalei, HI)
- 14 days ago
- Kapaa, HI (7 miles from Hanalei, HI)
- 14 days ago
SHIFT: shift Friday - sunday 6a-230p and monday - tuesday 9a-530p How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part...
Title: Guest Services Associate: Club Wyndham Bali Hai Villas Resort
- Princeville, HI (5 miles from Hanalei, HI)
- 30+ days ago
- Princeville, HI (5 miles from Hanalei, HI)
- 30+ days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
Guest Services Associate: Club Wyndham Kappa Shores Resort
- Kapaa, HI (7 miles from Hanalei, HI)
- 30+ days ago
- Kapaa, HI (7 miles from Hanalei, HI)
- 30+ days ago
How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
Title: Guest Services Associate: Kauai Coast Resort at Beach Boy
- Kapaa, HI (7 miles from Hanalei, HI)
- 45+ days ago
- Kapaa, HI (7 miles from Hanalei, HI)
- 45+ days ago
SHIFT: Friday - Sunday 6a-230p and Monday - Tuesday 9a-530p How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in...
Demographic Data for Hanalei, HI
Moving to Hanalei, HI? Find some basic demographic data about Hanalei, HI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Hanalei, HI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Hanalei, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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