Concierge Jobs in Lihue, HI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Auberge Resorts
- Waimea, HI (22 miles from Lihue, HI)
- 13 days ago
- Waimea, HI (22 miles from Lihue, HI)
- 13 days ago
Serve as the primary point of contact in the Club Lounge, providing concierge support and managing VIP interactions....
In Person- Auberge Resorts
- Waimea, HI (22 miles from Lihue, HI)
- 18 days ago
- Waimea, HI (22 miles from Lihue, HI)
- 18 days ago
Ensure all Concierge materials are up to date, including daily arrivals, & communicates promptly with other Concierge, Valet, Front Desk, Reservations and Bellman of new information and details....
In PersonGuest Services Associate : Club Wyndham Ka Eo Kai Resort
- Travel + Leisure Co.
- Princeville, HI (14 miles from Lihue, HI)
- 20 days ago
- Princeville, HI (14 miles from Lihue, HI)
- 20 days ago
Guest Services Associate : Club Wyndham Ka 'Eo Kai Resort 3970 Wyllie Road, Princeville, Hawaii, United States, 96722 Guest Services Full Time Add to favorites View favorites We Put the World on Vacation...
In PersonTitle: Guest Services Associate : Club Wyndham Ka 'Eo Kai Resort
- Travel + Leisure Co.
- Princeville, HI (14 miles from Lihue, HI)
- 21 days ago
- Princeville, HI (14 miles from Lihue, HI)
- 21 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
In PersonFront Office Concierge (Part Time)
- Mauna Kea Resort
- Waimea, HI (22 miles from Lihue, HI)
- 45+ days ago
- Waimea, HI (22 miles from Lihue, HI)
- 45+ days ago
Remain calm and courteous with demanding or difficult guests. Resolve guest concerns or problems in a courteous and timely manner....
In Person- Pacific Hospitality Group
- Koloa, HI (8 miles from Lihue, HI)
- 90+ days ago
- Koloa, HI (8 miles from Lihue, HI)
- 90+ days ago
Company Description: Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to...
In Person- Auberge Resorts
- Waimea, HI (22 miles from Lihue, HI)
- 90+ days ago
- Waimea, HI (22 miles from Lihue, HI)
- 90+ days ago
Company Description Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning...
In PersonDemographic Data for Lihue, HI
Moving to Lihue, HI? Find some basic demographic data about Lihue, HI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Lihue, HI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Lihue, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Medical Assistant Certified
- Private Duty Care
- Dietary Restrictions
- Guest Service
- Fine Dining
- Service-Oriented
- Front Office
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Reception
- Reimbursement
- General Office Duties
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- Microsoft Windows
- Event Planning
- Retail
- High School Diploma
- Initiative
- Events
- Typing
- Driving
- Microsoft Outlook
- Punctual
- Interpersonal Skills
- Writing Skills
- English
- Verbal Communication
- Inventory Management
- Policy Development
- Telephone Skills
- Data Entry
- Flexibility
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Teamwork
- Staff Supervision
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills