Concierge Jobs in Aurora, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
The Ed Napleton Automotive Group is looking for our next Service Loaner Concierge. This is an exciting opportunity in a growing, fast-paced industry....
- Burr Ridge, IL (17 miles from Aurora, IL)
- 5 days ago
- Burr Ridge, IL (17 miles from Aurora, IL)
- 5 days ago
Position Summary The Lead-Membership Concierge delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team....
- Lisle, IL (9 miles from Aurora, IL)
- 7 days ago
- Lisle, IL (9 miles from Aurora, IL)
- 7 days ago
Overview The Concierge is responsible for welcoming, providing assistance and addressing inquiries and requests to residents, visitors and callers....
Beauty Concierge - Fashion Outlets of Chicago Rack
- Rosemont, IL (23 miles from Aurora, IL)
- 13 days ago
- Rosemont, IL (23 miles from Aurora, IL)
- 13 days ago
Job Description The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
Client Concierge - Behavioral Health
- Downers Grove, IL (12 miles from Aurora, IL)
- 13 days ago
- Downers Grove, IL (12 miles from Aurora, IL)
- 13 days ago
The Client Concierge has an unwavering dedication for professionalism, organization, and efficiency....
- Bloomingdale, IL (14 miles from Aurora, IL)
- 14 days ago
- Bloomingdale, IL (14 miles from Aurora, IL)
- 14 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Beauty Concierge - Springbrook Prairie Pavilion Rack
- Naperville, IL (6 miles from Aurora, IL)
- 14 days ago
- Naperville, IL (6 miles from Aurora, IL)
- 14 days ago
Job Description The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
- St Charles, IL (10 miles from Aurora, IL)
- 18 days ago
- St Charles, IL (10 miles from Aurora, IL)
- 18 days ago
Knowledge of how to greet the public courteously, obtain information and provide accurate and informative guidance....
- Bartlett, IL (13 miles from Aurora, IL)
- 18 days ago
- Bartlett, IL (13 miles from Aurora, IL)
- 18 days ago
Answer and direct phone calls promptly and courteously. Monitor visitor log and ensure compliance with security protocols. Provide information and assistance to residents and guests....
- Naperville, IL (6 miles from Aurora, IL)
- 25 days ago
- Naperville, IL (6 miles from Aurora, IL)
- 25 days ago
The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED)....
Membership Concierge- Closing Shifts
- Warrenville, IL (4 miles from Aurora, IL)
- 30+ days ago
- Warrenville, IL (4 miles from Aurora, IL)
- 30+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Geneva, IL (7 miles from Aurora, IL)
- 45+ days ago
- Geneva, IL (7 miles from Aurora, IL)
- 45+ days ago
Join our outstanding Customer Service team today as our new Concierge! A few details about the role: Acknowledge and greet all residents and guests with utmost courtesy and urgency....
Concierge - Part time - Weekend shifts
- River Forest, IL (23 miles from Aurora, IL)
- 45+ days ago
- River Forest, IL (23 miles from Aurora, IL)
- 45+ days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
- Lombard, IL (14 miles from Aurora, IL)
- 45+ days ago
- Lombard, IL (14 miles from Aurora, IL)
- 45+ days ago
Join our outstanding Customer Service team today as our new Concierge! A few details about the role: Acknowledge and greet all residents and guests with utmost courtesy and urgency....
- Naperville, IL (6 miles from Aurora, IL)
- 90+ days ago
- Naperville, IL (6 miles from Aurora, IL)
- 90+ days ago
Community Concierge team members serve as the face of the Y and support a best-in-class experience for our customers....
Demographic Data for Aurora, IL
Moving to Aurora, IL? Find some basic demographic data about Aurora, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Aurora, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Aurora, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- Call Center Experience
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Microsoft Outlook
- Events
- Telephone Skills
- Driving
- Verbal Communication
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Problem Solving
- Regulations
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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