Concierge Jobs in Illinois
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Concierge / Inside Sales -US Based Remote
- Chicago, IL
- 2 hours ago
- Chicago, IL
- 2 hours ago
Customer Experience Concierge / Inside Sales (Remote)** Anywhere Real Estate Inc. is the nation's leading and most integrated provider of residential real estate services....
Remote WorkEvery other weekend 8a-5p 2-3 evenings a week 4p-8p Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall...
Overview POSITION SUMMARY: The Concierge greets all patients, families, visitors and staff in assigned area. Proactively assists individuals, providing information, direction and hospitality....
JOB SUMMARY Responsible for providing exceptional guest service, computer entries and poker games clerical work....
Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
The Concierge is a representative of Alamo Drafthouse and is responsible for upholding our Core Values at all times....
Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written....
Beauty Concierge - Lincoln Park Rack 3.8 3.8 out of 5 stars Chicago, IL Job Description The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
THE ROLE\: As a Concierge at Park Hyatt Chicago, you will be the cornerstone of personalized guest service, delivering an elevated and intuitive experience that reflects the hotel’s refined luxury....
We are seeking part-time concierge to support carrying out our mission to deliver quality care to our residents!...
The Concierge Service Associate will be responsible for assisting national marquee client(s) with the At Your Service Model....
Responsibilities Related’s Luxury Building, The Row, located in Chicago, is seeking an Overnight Concierge to join their team....
Anticipated End Date: 2025-06-27 Position Title: Concierge Service Associate (Normal, IL) Job Description: Title: Concierge Service Associate Hybrid 2 : This role requires associates to be in-office...
Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation....
GardaWorld Security Services is Now Hiring a Concierge Security Ambassador! Ready to suit up as a Security Ambassador in a Concierge post?...
Demographic Data for Illinois
Moving to Illinois? Find some basic demographic data about Illinois below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Illinois
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Complaint Resolution
- Wellness
- Reimbursement
- Energetic
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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