Concierge Jobs in Illinois
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Start a new career as a Guest Services Associate at Peterson Meadows, a Wesley Willows senior living community!...
To become a Concierge, you will need - A high school diploma or GED is preferred but not required....
Job Description The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
The Client Concierge has an unwavering dedication for professionalism, organization, and efficiency....
Customer Experience Representative- Moline Airport - FULL TIME
- Moline, IL
- 1 day ago
- Moline, IL
- 1 day ago
Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee...
Start a new career as a Guest Services Associate at Highview in the Woodlands, a Wesley Willows senior living community!...
Now Hiring: Concierge / Amenity Attendant / $18 per hour Shifts vary between 12:00 p.m. - 9:00 p.m., Monday through Sunday Are you motivated and enthusiastic?...
FOLLOW US Job Segment: Concierge, Hospitality...
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Beauty Concierge - Springbrook Prairie Pavilion Rack
- Naperville, IL
- 2 days ago
- Naperville, IL
- 2 days ago
Job Description The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
Ability to maintain a friendly, helpful and courteous attitude when working with customers or co-workers under diverse conditions....
Knowledge of how to greet the public courteously, obtain information and provide accurate and informative guidance....
If you answered yes, submit your application to learn more about the Concierge role and what it takes to be a milk + honey Daymaker!...
Job Description The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
Demographic Data for Illinois
Moving to Illinois? Find some basic demographic data about Illinois below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Illinois
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Driving
- Microsoft Outlook
- Events
- Writing Skills
- Telephone Skills
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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