Front Desk Attendant Jobs in Illinois
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- New Lenox Community Park District
- New Lenox, IL
- moments ago
- New Lenox, IL
- moments ago
Attachment(s): Guest Services Attendant.pdf...
In PersonGuest Receptionist - Guest Services, Casual, Rotating
- Northwestern Memorial HealthCare
- McHenry, IL
- 22 hours ago
- McHenry, IL
- 22 hours ago
Description The Patient Access Specialist reflects the mission, vision, and values of Northwestern Medicine, adheres to the organizations Code of Ethics and Corporate Compliance Program, and...
In PersonBenefits: Employee discounts Free uniforms Training & development Wellness resources We Empower the Fighting Spirit in You! GENERAL SUMMARY: The Front Desk Representative is the first line of...
In PersonYour Qualifications Includes : Minimum of one (1) year guest service experience in hotel hospitality preferred. Experience with previous Property Management System, preferred Opera System....
In PersonAbout Us: Our TEAM culture motivates and encourages each individual member to achieve "MORE" in daily life and prosper in their career with a company that values them. Our hope is that each day...
In Person- Posted June 1, 2026 SB Yen Management Group
- Chicago, IL
- 2 days ago
- Chicago, IL
- 2 days ago
Essential Duties And Responsibilities Provide excellent guest service. Maintain an inventory of vacancies, reservations and room assignments....
In PersonGuest Services Rep Part Time-104020
- Extended Stay America
- Darien, IL
- 2 days ago
- Darien, IL
- 2 days ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
In Person Part TimeSCA Desk Clerk Location: ARGONNE NATIONAL LABORATORY - 56787002 Workdays/shifts : Varying shifts, days/hours (open availability preferred). More details will be provided during the interview...
In PersonBenefits: Employee discounts Free uniforms Training & development Wellness resources We Empower the Fighting Spirit in You! GENERAL SUMMARY: The Front Desk Representative is the first line of...
In Personat Sand Company in Springfield, Illinois, United States Job Description Rate: $15 USD per hour Description Front Desk Associate - Country Inn & Suites (Springfield) Love meeting new people and...
In Personat Sand Company in Schaumburg, Illinois, United States Job Description Description Job Title: Front Desk AssociateThe Holiday Inn Schaumburg is a welcoming and service-focused property committed...
In Person- First Hospitality Group Inc
- Orland Park, IL
- 3 days ago
- Orland Park, IL
- 3 days ago
Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving....
In PersonGuest Service Representative - PM Shift
- Hyatt Place Chicago South
- Chicago, IL
- 3 days ago
- Chicago, IL
- 3 days ago
The guest service rep maximizes revenue and creates value by providing excellent customer service....
In PersonProperty Description Hotel Zachary at Gallagher Way, located in the iconic Wrigleyville neighborhood of Chicago, is seeking passionate and dedicated individuals to join our team. As a luxurious...
In PersonKnowledge Principles and processes for providing Guest Service....
In PersonDemographic Data for Illinois
Moving to Illinois? Find some basic demographic data about Illinois below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Illinois
Highest Education Level
Front Desk Attendants in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Directing
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Payment Processing
- Patient Registration
- Discretion
- Private Branch Exchange
- Mail Distribution
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Housekeeping
- Front Office
- Courteous
- Complaint Resolution
- Wellness
- Reception
- Cash Handling
- Reimbursement
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- Retail
- High School Diploma
- Events
- Typing
- English
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Data Entry
- Education Experience
- Flexibility
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Teamwork
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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