Front Desk Attendant Jobs in Illinois
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

- Illinois Department of Children and Family Services
- Mount Vernon, IL
- 10 days ago
- Illinois Department of Children and Family Services
- Mount Vernon, IL
- 10 days ago
Job Requisition ID: 47113 Closing Date: 06/17/2025 Agency: Department of Children and Family Services Class Title: OFFICE ASSOCIATE - 30015 Skill Option: Keyboarding Bilingual Option: None Salary:...
Guest Service Representative Naperville Extended Stay America $16 United States, Illinois, Naperville Jun 11, 2025 POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must...
Receptionist - Tinley Woods Surgery Center
- Orland Hills, IL
- 18 hours ago
- Orland Hills, IL
- 18 hours ago
Overview At SCA Health, we believe health care is about people - the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure...
One of our local clients in Chicago is seeking a part time receptionist for their new community center opening on June 19th. The schedule will be Monday - Friday from 2:00PM - 6:00PM. They are...
Front Desk & Communication: Answer and direct incoming phone calls in a courteous and professional manner Greet and assist visitors and clients upon arrival Manage front desk operations including mail...
Who We Are If you want to work for a mission-driven organization that's impacting community health care both on a local and national level, then Access Community Health Network (ACCESS) may be the...
About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nations premier laser hair removal providers. Thats because we only use top of the line lasers, and all our treatments are...
Join our team as a Receptionist at IHMVCU! Are you a people person who thrives in a fast-paced environment and enjoys making great first impressions? IHMVCU is seeking a friendly and professional...
service and financial profitability....
guest service and financial profitability....
The Westin Chicago Lombard 70 Yorktown Center Lombard, IL 60148 500 Room Hotel Managed By Crescent Hotels & Resorts Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn...
Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Now Hiring: Guest Service Agent!Do you have exceptional guest service skills and a friendly, can-do attitude?...
service-oriented individuals, apply for a Guest Service Agent position at the Hilton South Loop....
Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Seeking charismatic guest service professionals to join our ROCKSTAR TEAM....
Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....
Demographic Data for Illinois
Moving to Illinois? Find some basic demographic data about Illinois below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Illinois
Highest Education Level
Front Desk Attendants in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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