Front Desk Attendant Jobs in Illinois

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 265 Jobs

Job Requisition ID: 47113 Closing Date: 06/17/2025 Agency: Department of Children and Family Services Class Title: OFFICE ASSOCIATE - 30015 Skill Option: Keyboarding Bilingual Option: None Salary:...

Guest Service Representative Naperville

  • Naperville, IL
  • 18 hours ago
  • Naperville, IL
  • 18 hours ago

Guest Service Representative Naperville Extended Stay America $16 United States, Illinois, Naperville Jun 11, 2025 POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must...

Receptionist - Tinley Woods Surgery Center

  • Orland Hills, IL
  • 18 hours ago
  • Orland Hills, IL
  • 18 hours ago

Overview At SCA Health, we believe health care is about people - the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure...

Receptionist

  • Chicago, IL
  • 19 hours ago
  • Chicago, IL
  • 19 hours ago

One of our local clients in Chicago is seeking a part time receptionist for their new community center opening on June 19th. The schedule will be Monday - Friday from 2:00PM - 6:00PM. They are...

Receptionist

  • Lake Zurich, IL
  • 20 hours ago
  • Lake Zurich, IL
  • 20 hours ago

Front Desk & Communication: Answer and direct incoming phone calls in a courteous and professional manner Greet and assist visitors and clients upon arrival Manage front desk operations including mail...

Bilingual Receptionist

  • Chicago, IL
  • 23 hours ago
  • Chicago, IL
  • 23 hours ago

Who We Are If you want to work for a mission-driven organization that's impacting community health care both on a local and national level, then Access Community Health Network (ACCESS) may be the...

Sales Receptionist

  • Bloomingdale, IL
  • 1 day ago
  • Bloomingdale, IL
  • 1 day ago

About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nations premier laser hair removal providers. Thats because we only use top of the line lasers, and all our treatments are...

Corporate Receptionist

  • Moline, IL
  • 1 day ago
  • Moline, IL
  • 1 day ago

Join our team as a Receptionist at IHMVCU! Are you a people person who thrives in a fast-paced environment and enjoys making great first impressions? IHMVCU is seeking a friendly and professional...

Front Desk Agent

  • Oak Brook, IL
  • 1 day ago
  • Oak Brook, IL
  • 1 day ago

service and financial profitability....

Guest Service Agent

  • Deerfield, IL
  • 1 day ago
  • Deerfield, IL
  • 1 day ago

guest service and financial profitability....

Front Desk Agent

  • Lombard, IL
  • 1 day ago
  • Lombard, IL
  • 1 day ago

The Westin Chicago Lombard 70 Yorktown Center Lombard, IL 60148 500 Room Hotel Managed By Crescent Hotels & Resorts Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn...

Guest Service Agent

  • Evanston, IL
  • 1 day ago
  • Evanston, IL
  • 1 day ago

Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Now Hiring: Guest Service Agent!Do you have exceptional guest service skills and a friendly, can-do attitude?...

Guest Service Agent

  • Chicago, IL
  • 1 day ago
  • Chicago, IL
  • 1 day ago

service-oriented individuals, apply for a Guest Service Agent position at the Hilton South Loop....

Front Desk Agent

  • Chicago, IL
  • 1 day ago
  • Chicago, IL
  • 1 day ago

Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Seeking charismatic guest service professionals to join our ROCKSTAR TEAM....

Guest Service Agent

  • Warrenville, IL
  • 1 day ago
  • Warrenville, IL
  • 1 day ago

Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....

Demographic Data for Illinois

Moving to Illinois? Find some basic demographic data about Illinois below.


Local
National
12,812,477
319,486

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Illinois

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Illinois offer the following education background
High School or GED
36.9%
Bachelor's Degree
23.2%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Illinois
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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