Reservation Clerk Jobs in Illinois
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Premium Guest Services Coordinator Full Time (Chicago, IL, US)
- American Airlines
- Chicago, IL
- 11 days ago
- Chicago, IL
- 11 days ago
while paying close attention to detail and customer service Excellent salesmanship skills/interpersonal skills with ability to interact effectively with all levels of management and public contact Service-oriented...
In Person Full TimeReservation Specialist Schaumburg, IL, USA
- Corpay
- Schaumburg, IL
- 14 days ago
- Schaumburg, IL
- 14 days ago
Reservation Specialist What We Need Corpay is currently looking to hire a Reservation Specialist within our Lodging division. This position falls under our CLC line of business and is located in...
In PersonWhat We Need Corpay is currently looking to hire a Reservation Specialist within our Lodging division. This position falls under our CLC line of business and is located in Schaumburg, IL. In this...
In PersonGuest Services Coordinator Part Time- The Dump Luxe Outlet
- HAYNES FURNITURE CO., INC.
- Lombard, IL
- 30+ days ago
- Lombard, IL
- 30+ days ago
Part Time Guest Service Coordinator--The Dump Furniture Outlet If you enjoy helping people, staying organized, and being the go-to person who keeps things running smoothly, the Part Time - Guest Service...
In Person Part TimeCorporate Travel Coordinator Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Help careers take off - as Ulines Corporate Travel Coordinator! Join our growing North American...
In PersonFacilities & Travel Coordinator
- US Vein Clinics
- Northbrook, IL
- 45+ days ago
- Northbrook, IL
- 45+ days ago
Why USA Clinics Group? Founded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, we've grown into the nation's largest network of outpatient...
In Person Full TimeDemographic Data for Illinois
Moving to Illinois? Find some basic demographic data about Illinois below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Illinois
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Front of House
- Guest Service
- Food and Beverage Management
- Food Handling
- Sanitation
- Service-Oriented
- Catering
- Switchboard Operation
- New Employee Orientation
- Courteous
- Point-of-Sale System
- Fitness
- Complaint Resolution
- Energetic
- General Office Duties
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Auditing
- Events
- Typing
- Microsoft Outlook
- Customer Relations
- Interpersonal Skills
- English
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Data Entry
- Team Building
- Flexibility
- Multitasking
- Bachelor's Degree
- Sales
- Microsoft Word
- Microsoft Excel
- Scheduling
- Teamwork
- Computer Skills
- Bilingual
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
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