Concierge Jobs in Brookfield, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Evanston, IL (17 miles from Brookfield, IL)
- 1 day ago
- Evanston, IL (17 miles from Brookfield, IL)
- 1 day ago
Why Choose us?! Benefits: Paid Time Off (PTO): With rollover and sellback options Retirement Savings: 403(b) with employer match Employee Assistance Program (EAP): Confidential support services...
- Lisle, IL (12 miles from Brookfield, IL)
- 1 day ago
- Lisle, IL (12 miles from Brookfield, IL)
- 1 day ago
Overview The Concierge is responsible for welcoming, providing assistance and addressing inquiries and requests to residents, visitors and callers....
- Deerfield, IL (24 miles from Brookfield, IL)
- 2 days ago
- Deerfield, IL (24 miles from Brookfield, IL)
- 2 days ago
Overview CJE SeniorLife Tamarisk NorthShore has been welcoming older adults 65 and better since opening in August 2020. This exceptional independent senior living community (managed by CJE...
Guest Services Associate - WorldMark Camlin Resort
- Chicago, IL (10 miles from Brookfield, IL)
- 3 days ago
- Chicago, IL (10 miles from Brookfield, IL)
- 3 days ago
Full Time Compensation starting at $20.80/hr How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests'...
- Chicago, IL (10 miles from Brookfield, IL)
- 5 days ago
- Chicago, IL (10 miles from Brookfield, IL)
- 5 days ago
The Event Concierge is the liaison between the Event Sales and/or Event Planning Manager and the on-site meeting contact....
- Northbrook, IL (20 miles from Brookfield, IL)
- 5 days ago
- Northbrook, IL (20 miles from Brookfield, IL)
- 5 days ago
Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of...
Beauty Concierge - Fashion Outlets of Chicago Rack
- Rosemont, IL (12 miles from Brookfield, IL)
- 7 days ago
- Rosemont, IL (12 miles from Brookfield, IL)
- 7 days ago
Job Description The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
Client Concierge - Behavioral Health
- Downers Grove, IL (9 miles from Brookfield, IL)
- 7 days ago
- Downers Grove, IL (9 miles from Brookfield, IL)
- 7 days ago
The Client Concierge has an unwavering dedication for professionalism, organization, and efficiency....
- Chicago, IL (10 miles from Brookfield, IL)
- 8 days ago
- Chicago, IL (10 miles from Brookfield, IL)
- 8 days ago
FOLLOW US Job Segment: Concierge, Hospitality...
- Bloomingdale, IL (15 miles from Brookfield, IL)
- 8 days ago
- Bloomingdale, IL (15 miles from Brookfield, IL)
- 8 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Beauty Concierge - Springbrook Prairie Pavilion Rack
- Naperville, IL (15 miles from Brookfield, IL)
- 8 days ago
- Naperville, IL (15 miles from Brookfield, IL)
- 8 days ago
Job Description The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
- St Charles, IL (24 miles from Brookfield, IL)
- 12 days ago
- St Charles, IL (24 miles from Brookfield, IL)
- 12 days ago
Knowledge of how to greet the public courteously, obtain information and provide accurate and informative guidance....
- Chicago, IL (10 miles from Brookfield, IL)
- 12 days ago
- Chicago, IL (10 miles from Brookfield, IL)
- 12 days ago
If you answered yes, submit your application to learn more about the Concierge role and what it takes to be a milk + honey Daymaker!...
- Bartlett, IL (21 miles from Brookfield, IL)
- 12 days ago
- Bartlett, IL (21 miles from Brookfield, IL)
- 12 days ago
Answer and direct phone calls promptly and courteously. Monitor visitor log and ensure compliance with security protocols. Provide information and assistance to residents and guests....
- Chicago, IL (10 miles from Brookfield, IL)
- 12 days ago
- Chicago, IL (10 miles from Brookfield, IL)
- 12 days ago
The Office Concierge is responsible for ensuring the smooth and efficient operation of the office environment....
Demographic Data for Brookfield, IL
Moving to Brookfield, IL? Find some basic demographic data about Brookfield, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Brookfield, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Brookfield, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Microsoft Outlook
- Events
- Telephone Skills
- Driving
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Problem Solving
- Regulations
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills