Concierge Jobs in Fairview Heights, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Concierge / Inside Sales -US Based Remote
- Saint Louis, MO (10 miles from Fairview Heights, IL)
- 1 day ago
- Saint Louis, MO (10 miles from Fairview Heights, IL)
- 1 day ago
Customer Experience Concierge / Inside Sales (Remote)** Anywhere Real Estate Inc. is the nation's leading and most integrated provider of residential real estate services....
Remote Work- Saint Louis, MO (10 miles from Fairview Heights, IL)
- 3 days ago
- Saint Louis, MO (10 miles from Fairview Heights, IL)
- 3 days ago
Round daily on all new admits, arrivals and VIPs providing concierge services. Identify and initiate service recovery, special requests and notaries in a timely manner per protocol....
- Saint Louis, MO (10 miles from Fairview Heights, IL)
- 3 days ago
- Saint Louis, MO (10 miles from Fairview Heights, IL)
- 3 days ago
GardaWorld Security Services is Now Hiring a Concierge Security Ambassador! Ready to suit up as a Security Guard in a Concierge post?...
- Saint Louis, MO (10 miles from Fairview Heights, IL)
- 4 days ago
- Saint Louis, MO (10 miles from Fairview Heights, IL)
- 4 days ago
Provide database management and tracking of concierge statistics....
- Clayton, MO (17 miles from Fairview Heights, IL)
- 5 days ago
- Clayton, MO (17 miles from Fairview Heights, IL)
- 5 days ago
GardaWorld Security Services is Now Hiring a Concierge Security Ambassador! Ready to suit up as a Security Guard in a Concierge post?...
- Bethalto, IL (23 miles from Fairview Heights, IL)
- 11 days ago
- Bethalto, IL (23 miles from Fairview Heights, IL)
- 11 days ago
To become a Concierge, you will need - A high school diploma or GED is preferred but not required....
- Saint Louis, MO (10 miles from Fairview Heights, IL)
- 60+ days ago
- Saint Louis, MO (10 miles from Fairview Heights, IL)
- 60+ days ago
Previous experience in hospitality, guest services, or a related field is preferred....
- Saint Louis, MO (22 miles from Fairview Heights, IL)
- 90+ days ago
- Saint Louis, MO (22 miles from Fairview Heights, IL)
- 90+ days ago
Qualifications of an ideal Front Desk/Concierge: High school diploma or equivalent (GED) CPR Certified At least 1 year of related work experience Front Desk/Concierge Job Summary: A Front Desk/Concierge...
- Creve Coeur, MO (24 miles from Fairview Heights, IL)
- 90+ days ago
- Creve Coeur, MO (24 miles from Fairview Heights, IL)
- 90+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Demographic Data for Fairview Heights, IL
Moving to Fairview Heights, IL? Find some basic demographic data about Fairview Heights, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Fairview Heights, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Fairview Heights, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Complaint Resolution
- Wellness
- Reimbursement
- Energetic
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills