Concierge Jobs in Frankfort, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Joliet, IL (20 miles from Frankfort, IL)
- 7 hours ago
- Joliet, IL (20 miles from Frankfort, IL)
- 7 hours ago
To become a Concierge, you will need - A high school diploma or GED is preferred but not required....
Guest Services Associate, Events
- Chicago, IL (24 miles from Frankfort, IL)
- 20 hours ago
- Chicago, IL (24 miles from Frankfort, IL)
- 20 hours ago
Department AI Guest Services Staff About the Department As the fine arts museum of the University of Chicago, the Smart Museum of Art is a site for rigorous inquiry and exchange that encourages the...
Job Type Full-time Description Pay Rate : $ Title : Customer Care Agent Reports To : Customer Care Manager Summary : This position is responsible for interacting with customers to provide...
- Burr Ridge, IL (19 miles from Frankfort, IL)
- 9 days ago
- Burr Ridge, IL (19 miles from Frankfort, IL)
- 9 days ago
Position Summary The Lead-Membership Concierge delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team....
- East Chicago, IN (23 miles from Frankfort, IL)
- 23 days ago
- East Chicago, IN (23 miles from Frankfort, IL)
- 23 days ago
This part-time role offers vital support to the culinary program during its transition. Responsibilities include coordinating dual credit activities, managing purchasing and scheduling tasks, and...
- Westmont, IL (22 miles from Frankfort, IL)
- 30+ days ago
- Westmont, IL (22 miles from Frankfort, IL)
- 30+ days ago
The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED)....
Demographic Data for Frankfort, IL
Moving to Frankfort, IL? Find some basic demographic data about Frankfort, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Frankfort, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Frankfort, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Events
- Microsoft Outlook
- Driving
- Telephone Skills
- Verbal Communication
- Flexibility
- Data Entry
- Inventory Management
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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