Concierge Jobs in Glendale Heights, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Saint Charles, IL (13 miles from Glendale Heights, IL)
- 5 hours ago
- Saint Charles, IL (13 miles from Glendale Heights, IL)
- 5 hours ago
Answer and direct phone calls promptly and courteously. Monitor visitor log and ensure compliance with security protocols. Provide information and assistance to residents and guests....
- Chicago, IL (20 miles from Glendale Heights, IL)
- 17 hours ago
- Chicago, IL (20 miles from Glendale Heights, IL)
- 17 hours ago
comprehensive student-success strategy for Moody Online students, initially focusing on Business students, from matriculation and enrollment through graduation Serve as primary point of contact providing concierge-level...
- Schaumburg, IL (11 miles from Glendale Heights, IL)
- 1 day ago
- Schaumburg, IL (11 miles from Glendale Heights, IL)
- 1 day ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Chicago, IL (20 miles from Glendale Heights, IL)
- 1 day ago
- Chicago, IL (20 miles from Glendale Heights, IL)
- 1 day ago
We are looking for candidates to bring on to our team to help as concierge, and front desk attendants....
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Patient Concierge, Full-Time, Days
- Orland Park, IL (20 miles from Glendale Heights, IL)
- 2 days ago
- Orland Park, IL (20 miles from Glendale Heights, IL)
- 2 days ago
Be a part of a world-class academic healthcare system at UChicago Medicine as a Patient Concierge with our Orland Park clinic....
- Des Plaines, IL (15 miles from Glendale Heights, IL)
- 4 days ago
- Des Plaines, IL (15 miles from Glendale Heights, IL)
- 4 days ago
The Concierge RSR will partner with Sales Representatives to provide a customized level of communication with every homeowner....
Northbrook - Concierge (On Call)
- Northbrook, IL (20 miles from Glendale Heights, IL)
- 5 days ago
- Northbrook, IL (20 miles from Glendale Heights, IL)
- 5 days ago
At least one year of previous experience in a concierge or similar role preferred. Familiarity with Microsoft Office Suite and Adobe suite....
Full Time Membership Concierge
- Lake Zurich, IL (24 miles from Glendale Heights, IL)
- 7 days ago
- Lake Zurich, IL (24 miles from Glendale Heights, IL)
- 7 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Romeoville, IL (15 miles from Glendale Heights, IL)
- 8 days ago
- Romeoville, IL (15 miles from Glendale Heights, IL)
- 8 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Chicago, IL (20 miles from Glendale Heights, IL)
- 8 days ago
- Chicago, IL (20 miles from Glendale Heights, IL)
- 8 days ago
Position Summary The Security Concierge serves as a general security presence in the facility (internal/external) to prevent crimes and report suspicious activity....
Customer Experience Representative
- Oak Brook, IL (7 miles from Glendale Heights, IL)
- 8 days ago
- Oak Brook, IL (7 miles from Glendale Heights, IL)
- 8 days ago
JOB DETAILS Title: Customer Experience Representative Reports to: Director, Customer Experience Location(s): Oak Brook, IL Accountability: Multiple Locations Does this role directly supervise...
- Chicago, IL (20 miles from Glendale Heights, IL)
- 9 days ago
- Chicago, IL (20 miles from Glendale Heights, IL)
- 9 days ago
Join our outstanding Customer Service team today as our new Concierge! A few details about the role: Acknowledge and greet all residents and guests with utmost courtesy and urgency....
Client Services Clinician CMA- Concierge Medicine Full-time Days
- Wheaton, IL (3 miles from Glendale Heights, IL)
- 9 days ago
- Wheaton, IL (3 miles from Glendale Heights, IL)
- 9 days ago
Description The Client Services Clinician reflects the mission, vision, and values of Northwestern Memorial, adheres to the organizations Code of Ethics and Corporate Compliance Program, and...
Guest Services Associate, Events
- Chicago, IL (20 miles from Glendale Heights, IL)
- 11 days ago
- Chicago, IL (20 miles from Glendale Heights, IL)
- 11 days ago
Department AI Guest Services Staff About the Department As the fine arts museum of the University of Chicago, the Smart Museum of Art is a site for rigorous inquiry and exchange that encourages the...
Architectural Customer Experience Representative
- Downers Grove, IL (3 miles from Glendale Heights, IL)
- 12 days ago
- Downers Grove, IL (3 miles from Glendale Heights, IL)
- 12 days ago
at Elkay in Downers Grove, Illinois, United States Job Description Architectural Customer Experience Representative The Company Zurn Elkay Water Solutions Corporation is a thriving, values-driven...
Demographic Data for Glendale Heights, IL
Moving to Glendale Heights, IL? Find some basic demographic data about Glendale Heights, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Glendale Heights, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Glendale Heights, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- Acting
- People Oriented
- Health and Safety
- Fitness
- Music
- Front Office
- Long-Term Disability
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Initiative
- Events
- Microsoft Outlook
- Driving
- Telephone Skills
- Verbal Communication
- Flexibility
- Data Entry
- Inventory Management
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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