Concierge Jobs in Highland Park, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Concierge - US Based Remote
- Chicago, IL (21 miles from Highland Park, IL)
- 11 hours ago
- Chicago, IL (21 miles from Highland Park, IL)
- 11 hours ago
We are seeking qualified candidates for our **Customer Experience Concierge** role, a customer service position providing guidance and support to participants of our key real estate reward programs....
Remote Work- Chicago, IL (21 miles from Highland Park, IL)
- 15 hours ago
- Chicago, IL (21 miles from Highland Park, IL)
- 15 hours ago
The Event Concierge is the liaison between the Event Sales and/or Event Planning Manager and the on-site Meeting Planner....
- River Forest, IL (20 miles from Highland Park, IL)
- 15 hours ago
- River Forest, IL (20 miles from Highland Park, IL)
- 15 hours ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
Concierge Residential Security PT $20hr - Sat/Sun 3pm-11pm (West Loop)
- Chicago, IL (21 miles from Highland Park, IL)
- 21 hours ago
- Chicago, IL (21 miles from Highland Park, IL)
- 21 hours ago
MFort Security Services is a contract security services company based in Chicago, Illinois. Our mission at MFort Security Services is simple: to provide high-quality service and build...
Residential Concierge Security - FT Overnights 11PM-7AM $18.50Hr (South Loop)
- Chicago, IL (21 miles from Highland Park, IL)
- 21 hours ago
- Chicago, IL (21 miles from Highland Park, IL)
- 21 hours ago
Type: Full-time Pay: $19.00 per hour Benefits: 401(k) Dental insurance Free parking Health insurance Paid sick time Paid time off Vision insurance Schedule: Night shift Overnight shift Experience: Concierge...
Residential Concierge Security - FT Overnights 11PM-7AM $19Hr (UPTOWN)
- Chicago, IL (21 miles from Highland Park, IL)
- 21 hours ago
- Chicago, IL (21 miles from Highland Park, IL)
- 21 hours ago
Type: Full-time Pay: $19.00 per hour Benefits: 401(k) Dental insurance Free parking Health insurance Paid sick time Paid time off Vision insurance Schedule: Night shift Overnight shift Experience: Concierge...
Residential Concierge Security -2nd Shift- FT $19.30hr (South Loop)
- Chicago, IL (21 miles from Highland Park, IL)
- 2 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 2 days ago
and must work weekends Application Question(s): Why do you believe it is important for a concierge to provide excellent customer service?...
American Girl Guest Services Associate (Reg. Part
- Chicago, IL (21 miles from Highland Park, IL)
- 4 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 4 days ago
at Mattel, Inc. in Chicago, Illinois, United States Job Description Posting Title American Girl Guest Services Associate (Reg....
Lead Concierge / Residential Security - Downtown Chicago
- Chicago, IL (21 miles from Highland Park, IL)
- 4 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 4 days ago
In addition to a spirit for service, our suggested qualifications include: Experience: 1 year in a hospitality-focused environment (such as hotel front desk receptionist, concierge, guest service)....
Membership Concierge - Evening/Closing Shifts
- Lake Zurich, IL (12 miles from Highland Park, IL)
- 5 days ago
- Lake Zurich, IL (12 miles from Highland Park, IL)
- 5 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
American Girl Guest Services Associate (Reg. Part-Time/ 30 hour)
- Chicago, IL (21 miles from Highland Park, IL)
- 8 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 8 days ago
Expect a dynamic and fast-paced role where you get to make decisions that impact the team as well as our customers The Opportunity:Â The Guest Service Associate is located at the AG Retail Flagship...
- Chicago, IL (21 miles from Highland Park, IL)
- 14 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 14 days ago
Above Lending is a next-generation financial services company. We provide simple and transparent products aimed at helping our clients achieve their personal finance goals. With competitive rates...
Overnight Membership Concierge
- Chicago, IL (21 miles from Highland Park, IL)
- 14 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 14 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Airport Curbside Concierge Check-in Agent
- Chicago, IL (21 miles from Highland Park, IL)
- 14 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 14 days ago
Maintain a positive, friendly and professional manner at all times Organize and stock the Concierge desk. Uphold clients guest service guidelines and values....
- Buffalo Grove, IL (7 miles from Highland Park, IL)
- 17 days ago
- Buffalo Grove, IL (7 miles from Highland Park, IL)
- 17 days ago
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
Demographic Data for Highland Park, IL
Moving to Highland Park, IL? Find some basic demographic data about Highland Park, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Highland Park, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Highland Park, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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