Concierge Jobs in Highland Park, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Regency Club Concierge/ Concierge
- Chicago, IL (21 miles from Highland Park, IL)
- 2 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 2 days ago
payments, and responding to inquiries—while also offering personalized concierge-level service....
Seasonal Part Time Regency Club Concierge
- Chicago, IL (21 miles from Highland Park, IL)
- 2 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 2 days ago
In addition to refreshing the lounge, the Regency Club Concierge is responsible for answering questions and making reservations or recommendations....
- Lake Barrington, IL (18 miles from Highland Park, IL)
- 3 days ago
- Lake Barrington, IL (18 miles from Highland Park, IL)
- 3 days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
- Vernon Hills, IL (8 miles from Highland Park, IL)
- 4 days ago
- Vernon Hills, IL (8 miles from Highland Park, IL)
- 4 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Vernon Hills, IL (8 miles from Highland Park, IL)
- 4 days ago
- Vernon Hills, IL (8 miles from Highland Park, IL)
- 4 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Lead Residential Concierge - 2nd Shift FT $19hr (South Loop)
- Chicago, IL (21 miles from Highland Park, IL)
- 7 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 7 days ago
Key Responsibilities: Lead and set an examplefor the concierge team in professionalism, customer service, and performance Greet all residents, guests, andvisitors warmly and maintain a welcoming lobby...
Concierge - Part time - Weekend shifts
- River Forest, IL (20 miles from Highland Park, IL)
- 10 days ago
- River Forest, IL (20 miles from Highland Park, IL)
- 10 days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team....
- Lombard, IL (24 miles from Highland Park, IL)
- 11 days ago
- Lombard, IL (24 miles from Highland Park, IL)
- 11 days ago
Join our outstanding Customer Service team today as our new Concierge! A few details about the role: Acknowledge and greet all residents and guests with utmost courtesy and urgency....
- Chicago, IL (21 miles from Highland Park, IL)
- 12 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 12 days ago
Luxury Experience\: Minimum of 2 years in a high-touch guest service environment, preferably within a Forbes-rated spa, luxury hotel, or exclusive wellness retreat....
- Addison, IL (20 miles from Highland Park, IL)
- 13 days ago
- Addison, IL (20 miles from Highland Park, IL)
- 13 days ago
The Clarendale of Addison is recruiting for a hospitality focused Concierge....
Residential Concierge Security -2nd Shift FT $18.50hr (WEST LOOP)
- Chicago, IL (21 miles from Highland Park, IL)
- 14 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 14 days ago
and must work weekends Application Question(s): Why do you believe it is important for a concierge to provide excellent customer service?...
Residential Concierge Security FT Swing Shift $18.50hr-$18.80hr ( South Loop)
- Chicago, IL (21 miles from Highland Park, IL)
- 14 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 14 days ago
MFort Security Services is a contract security services company based in Chicago, Illinois. Our mission at MFort Security Services is simple: to provide high-quality service and build...
Overnight Membership Concierge
- Chicago, IL (21 miles from Highland Park, IL)
- 14 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 14 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Wilmette, IL (8 miles from Highland Park, IL)
- 19 days ago
- Wilmette, IL (8 miles from Highland Park, IL)
- 19 days ago
Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written....
Demographic Data for Highland Park, IL
Moving to Highland Park, IL? Find some basic demographic data about Highland Park, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Highland Park, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Highland Park, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Initiative
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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