Concierge Jobs in Highland Park, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Spectrum Retirement Communities, LLC
- Lake Zurich, IL (12 miles from Highland Park, IL)
- 1 hour ago
- Lake Zurich, IL (12 miles from Highland Park, IL)
- 1 hour ago
Company DescriptionAt Spectrum Retirement Communities we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work,...
In Person- Presbyterian Homes
- Arlington Heights, IL (10 miles from Highland Park, IL)
- 6 hours ago
- Arlington Heights, IL (10 miles from Highland Park, IL)
- 6 hours ago
Are you looking for a team where you can bring your passion, strengths, and best self as a Concierge?...
In PersonBeauty Concierge - Lincoln Park Rack
- Nordstrom
- Chicago, IL (21 miles from Highland Park, IL)
- 17 hours ago
- Chicago, IL (21 miles from Highland Park, IL)
- 17 hours ago
The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
In PersonGuest Services Associate, Events
- University of Chicago
- Chicago, IL (21 miles from Highland Park, IL)
- 1 day ago
- Chicago, IL (21 miles from Highland Park, IL)
- 1 day ago
Department AI Guest Services Staff About the Department Job Summary The Guest Services Associate for Events welcomes Smart Museum guests and ensures compliance with Smart Museum visitor protocols, including...
In Person- YMCA
- Chicago, IL (21 miles from Highland Park, IL)
- 1 day ago
- Chicago, IL (21 miles from Highland Park, IL)
- 1 day ago
Community Concierge team members serve as the face of the Y and support a best-in-class experience for our customers....
In Person- Lifespace Communities
- Chicago, IL (21 miles from Highland Park, IL)
- 1 day ago
- Chicago, IL (21 miles from Highland Park, IL)
- 1 day ago
Join our outstanding Customer Service team today as our new Concierge! A few details about the role: Acknowledge and greet all residents and guests with utmost courtesy and urgency....
In Person- Titan Security
- Chicago, IL (21 miles from Highland Park, IL)
- 5 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 5 days ago
Titan Security is hiring a Front Desk Concierge in the Fulton Market District with the opportunity to be the face of a prestigious building and contribute to a positive and welcoming environment....
In Person- Life Time Fitness
- Chicago, IL (21 miles from Highland Park, IL)
- 5 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 5 days ago
Position Summary The Security Concierge serves as a general security presence in the facility (internal/external) to prevent crimes and report suspicious activity....
In Person- Senior Lifestyle
- Chicago, IL (21 miles from Highland Park, IL)
- 6 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 6 days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
In Person- Choice Hotels Int. Inc.
- Chicago, IL (21 miles from Highland Park, IL)
- 7 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 7 days ago
Accommodate all guest requests expediently and courteously. Follow up with designated hotel personnel to ensure completion of request....
In Person- Sunrise Senior Living
- Chicago, IL (21 miles from Highland Park, IL)
- 7 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 7 days ago
Job ID 2026-242168 JOB OVERVIEW The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living....
In Person- Schaumburg, IL (17 miles from Highland Park, IL)
- 8 days ago
- Schaumburg, IL (17 miles from Highland Park, IL)
- 8 days ago
Horton, Inc. is currently looking for an Online Sales Concierge. The right candidate will specialize in the process of converting internet leads to onsite traffic/sales....
In Person- Invited
- Chicago, IL (21 miles from Highland Park, IL)
- 12 days ago
- Chicago, IL (21 miles from Highland Park, IL)
- 12 days ago
Possess a service-oriented mindset with the ability to make every member and guest feel valued....
In Person- Life Time Fitness
- Northbrook, IL (5 miles from Highland Park, IL)
- 12 days ago
- Northbrook, IL (5 miles from Highland Park, IL)
- 12 days ago
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
In Person- Primrose Retirement Communities
- Pleasant Prairie, WI (23 miles from Highland Park, IL)
- 19 days ago
- Pleasant Prairie, WI (23 miles from Highland Park, IL)
- 19 days ago
The Concierge is accountable for creating a positive first impression to all individuals that walk through the front doors of Primrose....
In PersonDemographic Data for Highland Park, IL
Moving to Highland Park, IL? Find some basic demographic data about Highland Park, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Highland Park, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Highland Park, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Medical Assistant Certified
- Private Duty Care
- Dietary Restrictions
- Guest Service
- Fine Dining
- Service-Oriented
- Front Office
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Reception
- Reimbursement
- General Office Duties
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- Microsoft Windows
- Event Planning
- Retail
- High School Diploma
- Initiative
- Events
- Typing
- Driving
- Microsoft Outlook
- Punctual
- Interpersonal Skills
- Writing Skills
- English
- Verbal Communication
- Inventory Management
- Policy Development
- Telephone Skills
- Data Entry
- Flexibility
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Teamwork
- Staff Supervision
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills