Concierge Jobs in Hoffman Estates, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Huntley, IL (14 miles from Hoffman Estates, IL)
- 5 days ago
- Huntley, IL (14 miles from Hoffman Estates, IL)
- 5 days ago
As our 3rd Shift Concierge, you will be responsible for monitoring the community overnight, responding to the needs of our residents including light maintenance....
Residential Concierge Security - FT Overnights 11PM-7AM $18Hr (Evanston)
- Evanston, IL (24 miles from Hoffman Estates, IL)
- 10 hours ago
- Evanston, IL (24 miles from Hoffman Estates, IL)
- 10 hours ago
MFort Security Services is a contract security services company based in Chicago, Illinois. Our mission at MFort Security Services is simple: to provide high-quality service and build...
Membership Concierge Weekend Closer
- Skokie, IL (23 miles from Hoffman Estates, IL)
- 16 hours ago
- Skokie, IL (23 miles from Hoffman Estates, IL)
- 16 hours ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Membership Concierge- Closing Shifts
- Warrenville, IL (23 miles from Hoffman Estates, IL)
- 4 days ago
- Warrenville, IL (23 miles from Hoffman Estates, IL)
- 4 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
- Vernon Hills, IL (11 miles from Hoffman Estates, IL)
- 12 days ago
- Vernon Hills, IL (11 miles from Hoffman Estates, IL)
- 12 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Vernon Hills, IL (11 miles from Hoffman Estates, IL)
- 12 days ago
- Vernon Hills, IL (11 miles from Hoffman Estates, IL)
- 12 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Geneva, IL (21 miles from Hoffman Estates, IL)
- 13 days ago
- Geneva, IL (21 miles from Hoffman Estates, IL)
- 13 days ago
Join our outstanding Customer Service team today as our new Concierge! A few details about the role: Acknowledge and greet all residents and guests with utmost courtesy and urgency....
- Highland Park, IL (18 miles from Hoffman Estates, IL)
- 18 days ago
- Highland Park, IL (18 miles from Hoffman Estates, IL)
- 18 days ago
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team....
- Lombard, IL (20 miles from Hoffman Estates, IL)
- 19 days ago
- Lombard, IL (20 miles from Hoffman Estates, IL)
- 19 days ago
Join our outstanding Customer Service team today as our new Concierge! A few details about the role: Acknowledge and greet all residents and guests with utmost courtesy and urgency....
- Wilmette, IL (22 miles from Hoffman Estates, IL)
- 27 days ago
- Wilmette, IL (22 miles from Hoffman Estates, IL)
- 27 days ago
Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written....
Concierge Service Associate (Normal, IL)
- Deerfield, IL (14 miles from Hoffman Estates, IL)
- 28 days ago
- Deerfield, IL (14 miles from Hoffman Estates, IL)
- 28 days ago
The Concierge Service Associate will be responsible for assisting national marquee client(s) with the At Your Service Model....
- Glenview, IL (17 miles from Hoffman Estates, IL)
- 60+ days ago
- Glenview, IL (17 miles from Hoffman Estates, IL)
- 60+ days ago
Concierge Belmont Village Glenview ATTACH RESUME(required) By checking this box, you are agreeing to our Terms and Conditions, Cookies and Privacy policies....
- Riverwoods, IL (14 miles from Hoffman Estates, IL)
- 90+ days ago
- Riverwoods, IL (14 miles from Hoffman Estates, IL)
- 90+ days ago
Service-oriented mindset and capable of making every guest feel valued. Strong communication skills in verbal, written, phone, text, and social media communications....
- Northbrook, IL (16 miles from Hoffman Estates, IL)
- 90+ days ago
- Northbrook, IL (16 miles from Hoffman Estates, IL)
- 90+ days ago
Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of...
Demographic Data for Hoffman Estates, IL
Moving to Hoffman Estates, IL? Find some basic demographic data about Hoffman Estates, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Hoffman Estates, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Hoffman Estates, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Music
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Telephone Skills
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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