Concierge Jobs in Indianapolis, IN
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
The Lobby Concierge will greet employees, visitors, vendors, and represent the company brand to all those who pass through the main lobby of the building....
Provide dining room service: serve meals, clear tables, and wash dishes, ensuring quality and presentation standards are met....
Concierge (Weekend Days) - Indianapolis, IN
- Indianapolis, IN
- 10 days ago
- Indianapolis, IN
- 10 days ago
What you will be doing as a Concierge \: In this role, you can expect to provide exceptional care and comfort to our customers, tailoring each experience to their unique preferences....
- Fishers, IN (17 miles from Indianapolis, IN)
- 11 days ago
- Fishers, IN (17 miles from Indianapolis, IN)
- 11 days ago
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team....
- Whitestown, IN (21 miles from Indianapolis, IN)
- 12 days ago
- Whitestown, IN (21 miles from Indianapolis, IN)
- 12 days ago
Customer Service: Handle inquiries, concerns, and requests from residents and their families professionally and courteously. Address and resolve any issues or complaints in a timely manner....
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Private Aviation Concierge / Customer Service Rep
- Indianapolis, IN
- 30+ days ago
- Indianapolis, IN
- 30+ days ago
Private Aviation Concierge / Customer Service Rep Million Air Indianapolis, IN, USA 5 days ago Quick Job type Full-time Quick Job description Do you enjoy working in a fast-paced environment where no...
greeter to all guests, visitors, residents and families entering front lobby Creates and maintains a positive atmosphere of warmth and hospitality Interacts with all individuals professionally and courteously...
Demographic Data for Indianapolis, IN
Moving to Indianapolis, IN? Find some basic demographic data about Indianapolis, IN below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Indianapolis, IN
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Indianapolis, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Driving
- Microsoft Outlook
- Events
- Writing Skills
- Telephone Skills
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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