Concierge Jobs in Indianola, IA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Summer Seasonal Customer Experience Representative- Des Moines Airport
- Des Moines, IA (20 miles from Indianola, IA)
- 3 days ago
- Des Moines, IA (20 miles from Indianola, IA)
- 3 days ago
Overview Do you enjoy sales and customer service? Come and join Enterprise Rent-A-Car at the Des Moines Airport! Learn sales, service and marketing from our top managers and gain real world...
- Des Moines, IA (20 miles from Indianola, IA)
- 4 days ago
- Des Moines, IA (20 miles from Indianola, IA)
- 4 days ago
JOB SUMMARY: Under the supervision of the Manager of MPN Concierge Services, the MPN Concierge Agent is responsible for various activities related to providing injured workers, attorneys, employers,...
Remote Work- West Des Moines, IA (15 miles from Indianola, IA)
- 19 days ago
- West Des Moines, IA (15 miles from Indianola, IA)
- 19 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
Concierge Senior Living Community Jordan Creek
- West Des Moines, IA (15 miles from Indianola, IA)
- 22 days ago
- West Des Moines, IA (15 miles from Indianola, IA)
- 22 days ago
Concierge Part-time Pay Rate: $15.00 Non-exempt Schedule: Tuesday 8:00 A.M. - 4:00 P.M., Thursday 1:00 P.M. - 5:30 P.M., Friday 1:00 P.M. - 5:30 P.M., Saturday 4:00 P.M. - 8:00 P.M....
Demographic Data for Indianola, IA
Moving to Indianola, IA? Find some basic demographic data about Indianola, IA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Indianola, IA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Indianola, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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