Concierge Jobs in Iowa
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Certified Aide in Training (Hospitality Assistant)
- WesleyLife
- Des Moines, IA
- 1 hour ago
- Des Moines, IA
- 1 hour ago
Join WesleyLife's FlexCare staffing pool, an internal team designed to support high-quality care across multiple communities. FlexCare team members enjoy premium pay and flexible scheduling while...
In PersonAs the Concierge at Fieldstone, you will: Serve as the primary contact person at the front desk of the community Provide exceptional customer experience through your phone contact and in-person services...
In PersonPosition Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
In Person Part TimePrevious experience in hospitality, guest services, or a related field is preferred....
In PersonA Day in the Life of a Concierge/Receptionist for Brio: This schedule is Monday and Wednesday from 8 AM - 4:30PM, and every other weekend- Friday 8-4:30 and Saturday & Sunday from 10AM - 2PM....
In Person- American Cancer Society
- Iowa City, IA
- 28 days ago
- Iowa City, IA
- 28 days ago
Previous experience in hospitality, guest services, or a related field is preferred....
In PersonYour Day, the Mister Way Greet every customer with a wave and a smile.Enthusiastically sell our products and Unlimited Wash Club membership program.Genuinely thank each customer for choosing...
In PersonAs we accelerate our growth across the country, we're looking for a Guest Service Specialist (GSS) who is ready to stand out and be part of something special. Why Join Mister?...
In PersonCustomer Experience Representative
- Rabobank
- Cedar Falls, IA
- 30+ days ago
- Cedar Falls, IA
- 30+ days ago
The Customer Experience Representative role provides an opportunity for someone who enjoys a challenge, finding solutions, and is fulfilled by helping others. The role serves as a primary contact...
HybridMust possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written....
In PersonConcierge Senior Living Community FT West Des Moines
- MorningStar Senior Living
- West Des Moines, IA
- 60+ days ago
- West Des Moines, IA
- 60+ days ago
Concierge ~ Senior Living Community Full-time Pay Range: $15.50 - $17.50 Schedule will be for evening hours ~ Sunday, Monday, Tuesday & Wednesday Make a difference by providing great care and love for...
In PersonJoin WesleyLife and Help Revolutionize the Aging Experience! WesleyLife is revolutionizing the experience of aging by challenging the stigma that aging means decline and promoting the idea that...
In Person Part TimeDemographic Data for Iowa
Moving to Iowa? Find some basic demographic data about Iowa below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Iowa
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Iowa offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Medical Assistant Certified
- Private Duty Care
- Dietary Restrictions
- Guest Service
- Fine Dining
- Service-Oriented
- Front Office
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Reception
- Reimbursement
- General Office Duties
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- Microsoft Windows
- Event Planning
- Retail
- High School Diploma
- Initiative
- Events
- Typing
- Driving
- Microsoft Outlook
- Punctual
- Interpersonal Skills
- Writing Skills
- English
- Verbal Communication
- Inventory Management
- Policy Development
- Telephone Skills
- Data Entry
- Flexibility
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Teamwork
- Staff Supervision
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
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