Concierge Jobs in Iowa
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Employment Type: Part time Shift: Day Shift Description: As our Concierge at MercyOne, under the supervision of the Manager of Patient Experience, you will exhibit and model a welcoming, helpful and...
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
Assist the team leads, the Concierge and Associate Concierge, in managing their membership as a book of business....
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Join WesleyLife and Help Revolutionize the Aging Experience! WesleyLife is revolutionizing the experience of aging by challenging the stigma that aging means decline and promoting the idea that...
Bilingual Concierge Advocate - (Mandarin, Cantonese, Vietnamese, Korean)
- Nevada, IA
- 26 days ago
- Nevada, IA
- 26 days ago
Assist the team leads, the Concierge and Associate Concierge, in managing their membership as a book of business....
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Concierge Senior Living Community West Des Moines PT
- West Des Moines, IA
- 30+ days ago
- West Des Moines, IA
- 30+ days ago
Concierge ~ Senior Living Community ~ West Des Moines Part-time Pay Rate: $15.00 Schedule: Thursday, Friday and Sunday 2:00 P.M. - 8:00 P.M....
Previous experience in hospitality, guest services, or a related field is preferred....
Demographic Data for Iowa
Moving to Iowa? Find some basic demographic data about Iowa below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Iowa
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Iowa offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Driving
- Microsoft Outlook
- Events
- Writing Skills
- Telephone Skills
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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