Concierge Jobs in Mc Clelland, IA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Guest Services Associate-Front Desk Agent
- Council Bluffs, IA (13 miles from Mc Clelland, IA)
- 5 days ago
- Council Bluffs, IA (13 miles from Mc Clelland, IA)
- 5 days ago
Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written....
Concierge Friday 4pm to midnight, and 8 am to 4 pm Saturday
- Omaha, NE (16 miles from Mc Clelland, IA)
- 10 days ago
- Omaha, NE (16 miles from Mc Clelland, IA)
- 10 days ago
Find your joy here, at COMMUNITY, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company...
- Omaha, NE (16 miles from Mc Clelland, IA)
- 30+ days ago
- Omaha, NE (16 miles from Mc Clelland, IA)
- 30+ days ago
Living Options Resources Day in the Life Why Century Park Living Options Assisted Living Independent Living Resources Independent vs. Assisted Talking with Parents Helpful Links Day in the Life...
- Omaha, NE (16 miles from Mc Clelland, IA)
- 45+ days ago
- Omaha, NE (16 miles from Mc Clelland, IA)
- 45+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Concierge, Hope Lodge - (Thurs - Sat / 3pm -11pm)
- Omaha, NE (16 miles from Mc Clelland, IA)
- 45+ days ago
- Omaha, NE (16 miles from Mc Clelland, IA)
- 45+ days ago
Previous experience in hospitality, guest services, or a related field is preferred....
- Omaha, NE (16 miles from Mc Clelland, IA)
- 60+ days ago
- Omaha, NE (16 miles from Mc Clelland, IA)
- 60+ days ago
Previous experience in hospitality, guest services, or a related field is preferred....
Customer Service Representative
- Omaha, NE (16 miles from Mc Clelland, IA)
- 90+ days ago
- Omaha, NE (16 miles from Mc Clelland, IA)
- 90+ days ago
Job Type Full-time Description Do you love talking to people? Do you enjoy hard work, puzzles, and problem solving? If so, you can help Ryan Lawn and Tree put the pieces together! Our Customer...
Demographic Data for Mc Clelland, IA
Moving to Mc Clelland, IA? Find some basic demographic data about Mc Clelland, IA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Mc Clelland, IA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Mc Clelland, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Initiative
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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