Concierge Jobs in Scarborough, ME
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
OurGuest Service Manager works along side our Guest Services Associates; there aretimes when the Guest Service Team will self-supervise and coordinate closelywith the bell staff....
- Gorham, ME (11 miles from Scarborough, ME)
- 3 days ago
- Gorham, ME (11 miles from Scarborough, ME)
- 3 days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
Front Desk/Concierge!...
Customer Experience Representative - Portland Jetport Airport
- Portland, ME (6 miles from Scarborough, ME)
- 30+ days ago
- Portland, ME (6 miles from Scarborough, ME)
- 30+ days ago
at Enterprise Mobility in Portland, Maine, United States Job Description Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has...
Seasonal Customer Experience Representative - Portland Jetport Airport
- Portland, ME (6 miles from Scarborough, ME)
- 90+ days ago
- Portland, ME (6 miles from Scarborough, ME)
- 90+ days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Demographic Data for Scarborough, ME
Moving to Scarborough, ME? Find some basic demographic data about Scarborough, ME below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Scarborough, ME
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Scarborough, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Wellness
- Complaint Resolution
- Reimbursement
- Energetic
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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