Concierge Jobs in Baltimore, MD
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Overview At FutureCare our Guest Services Associates play a key role in representing the organization with a high level of professionalism and care....
In Person- Brightview Senior Living, LLC
- Columbia, MD (15 miles from Baltimore, MD)
- 2 days ago
- Columbia, MD (15 miles from Baltimore, MD)
- 2 days ago
Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services Why work at Brightview? Discover the Brightview Senior Living Difference! 1....
In PersonPart Time Weekend Evening Concierge Annapolis, MD
- Planned Companies
- Annapolis, MD (21 miles from Baltimore, MD)
- 5 days ago
- Annapolis, MD (21 miles from Baltimore, MD)
- 5 days ago
Requirements: 3+ years of concierge front desk experience. Desire and passion to provide a warm and welcoming hello to everyone....
In Person Part TimeFull Time Concierge Floater Baltimore, MD & Columbia, MD
- Planned Companies
- Columbia, MD (15 miles from Baltimore, MD)
- 5 days ago
- Columbia, MD (15 miles from Baltimore, MD)
- 5 days ago
Loading job Full Time Concierge Floater | Baltimore, MD & Columbia, MD Location: COLUMBIA, MD, United States Date Posted: May 27, 2026 Share: Description Planned Companies -Concierge - Job Description...
In Person Full TimeHospitality Assistant (part-time)
- Service Corporation International
- Elkridge, MD (9 miles from Baltimore, MD)
- 7 days ago
- Elkridge, MD (9 miles from Baltimore, MD)
- 7 days ago
Our associates celebrate lives. We celebrate our associates. As a family/guest facing team member, compassionately addresses family and guests. Work with kindness and compassion honoring the...
In Person Part Time- TownePlace Suites
- Linthicum Heights, MD (6 miles from Baltimore, MD)
- 8 days ago
- Linthicum Heights, MD (6 miles from Baltimore, MD)
- 8 days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
In PersonBeauty Concierge - Columbia Crossing Rack
- Nordstrom
- Columbia, MD (15 miles from Baltimore, MD)
- 12 days ago
- Columbia, MD (15 miles from Baltimore, MD)
- 12 days ago
Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a welcoming and...
In PersonConcierge - Full-Time Day Shift
- Victory Housing, Inc.
- Brookeville, MD (23 miles from Baltimore, MD)
- 13 days ago
- Brookeville, MD (23 miles from Baltimore, MD)
- 13 days ago
Handle and route all incoming calls in a timely (within three rings), courteous, and distinct, customer-friendly manner using proper telephone etiquette....
In Person Full Time- Life Time Fitness
- Annapolis, MD (21 miles from Baltimore, MD)
- 14 days ago
- Annapolis, MD (21 miles from Baltimore, MD)
- 14 days ago
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
In PersonIf youre looking for something else to better fit your schedule, check out jobs.avalonbay.com for details on other open Concierge positions!...
In PersonCandidate must be detail oriented, service-oriented, able to multitask, and sell all aspects of the hotel (Rooms, Restaurant, Spa, Meeting space)....
In PersonCandidate must be detail oriented, service-oriented, able to multitask, and sell all aspects of the hotel (Rooms, Restaurant, Spa, Meeting space)....
In Person- American Cancer Society
- Baltimore, MD
- 27 days ago
- Baltimore, MD
- 27 days ago
Previous experience in hospitality, guest services, or a related field is preferred....
In Person- Davidus Cigars
- Ashton, MD (22 miles from Baltimore, MD)
- 30+ days ago
- Ashton, MD (22 miles from Baltimore, MD)
- 30+ days ago
Concierges receive a free Castro Brothers brand cigar to enjoy during every shift Connect with wonderful people from all professions Concierge discount of 25% off most products Manufacture sponsored...
In Person- Invited
- Phoenix, MD (14 miles from Baltimore, MD)
- 30+ days ago
- Phoenix, MD (14 miles from Baltimore, MD)
- 30+ days ago
Possess a service-oriented mindset with the ability to make every member and guest feel valued....
In PersonDemographic Data for Baltimore, MD
Moving to Baltimore, MD? Find some basic demographic data about Baltimore, MD below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Baltimore, MD
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Baltimore, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Private Duty Care
- Dietary Restrictions
- Guest Service
- Fine Dining
- Service-Oriented
- Front Office
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Reception
- Reimbursement
- General Office Duties
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- Microsoft Windows
- Event Planning
- Retail
- High School Diploma
- Initiative
- Events
- Typing
- Driving
- Microsoft Outlook
- Punctual
- Interpersonal Skills
- Writing Skills
- English
- Verbal Communication
- Inventory Management
- Policy Development
- Telephone Skills
- Data Entry
- Flexibility
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Teamwork
- Staff Supervision
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
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