Concierge Jobs in Baltimore, MD
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Nottingham, MD (9 miles from Baltimore, MD)
- 14 hours ago
- Nottingham, MD (9 miles from Baltimore, MD)
- 14 hours ago
Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services Why work at Brightview? Discover the Brightview Senior Living Difference! 1....
Customer Experience Concierge / Inside Sales -US Based Remote
- Baltimore, MD
- 1 day ago
- Baltimore, MD
- 1 day ago
Customer Experience Concierge / Inside Sales (Remote)** Anywhere Real Estate Inc. is the nation's leading and most integrated provider of residential real estate services....
Remote WorkPrior residential concierge experience. Worked with 250+ units (desirable)....
Concierge** PeopleReady of Baltimore, MD is now hiring Concierges in Brooklyn, MD! Apply today and you could start as soon as this week....
If youre looking for something else to better fit your schedule, check out jobs.avalonbay.com for details on other open Concierge positions!...
- Nottingham, MD (9 miles from Baltimore, MD)
- 10 days ago
- Nottingham, MD (9 miles from Baltimore, MD)
- 10 days ago
Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services Why work at Brightview? Discover the Brightview Senior Living Difference! 1....
- Bel Air, MD (22 miles from Baltimore, MD)
- 10 days ago
- Bel Air, MD (22 miles from Baltimore, MD)
- 10 days ago
Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services Why work at Brightview? Discover the Brightview Senior Living Difference! 1....
- Towson, MD (7 miles from Baltimore, MD)
- 11 days ago
- Towson, MD (7 miles from Baltimore, MD)
- 11 days ago
Concierges receive a free Castro Brothers brand cigar to enjoy during every shift Connect with wonderful people from all professions Concierge discount of 25% off most products Manufacture sponsored...
Prior residential concierge experience. Worked with 250+ units (desirable)....
- Annapolis, MD (21 miles from Baltimore, MD)
- 18 days ago
- Annapolis, MD (21 miles from Baltimore, MD)
- 18 days ago
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team....
- Annapolis, MD (21 miles from Baltimore, MD)
- 19 days ago
- Annapolis, MD (21 miles from Baltimore, MD)
- 19 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Summary The Specialty Concierge primary purpose is to serve as a scheduling liaison for patients between MFC primary care providers and SPPS specialists....
- Phoenix, MD (14 miles from Baltimore, MD)
- 23 days ago
- Phoenix, MD (14 miles from Baltimore, MD)
- 23 days ago
Service-oriented mindset and capable of making every guest feel valued. Strong communication skills in verbal, written, phone, text, and social media communications....
- Ashton, MD (22 miles from Baltimore, MD)
- 24 days ago
- Ashton, MD (22 miles from Baltimore, MD)
- 24 days ago
Concierges receive a free Castro Brothers brand cigar to enjoy during every shift Connect with wonderful people from all professions Concierge discount of 25% off most products Manufacture sponsored...
- Annapolis, MD (21 miles from Baltimore, MD)
- 24 days ago
- Annapolis, MD (21 miles from Baltimore, MD)
- 24 days ago
Concierges receive a free Castro Brothers brand cigar to enjoy during every shift Connect with wonderful people from all professions Concierge discount of 25% off most products Manufacture sponsored...
Demographic Data for Baltimore, MD
Moving to Baltimore, MD? Find some basic demographic data about Baltimore, MD below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Baltimore, MD
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Baltimore, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Complaint Resolution
- Wellness
- Reimbursement
- Energetic
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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