Front Desk Attendant Jobs in Baltimore, MD
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Posted June 3, 2026 Waterford Hotel Group
- Hanover, MD (10 miles from Baltimore, MD)
- 21 hours ago
- Hanover, MD (10 miles from Baltimore, MD)
- 21 hours ago
Guest Service Agent Overview: Guest Service Agent is a fun, yet challenging role within the hotel, often the first and last point of contact for guests....
In PersonPart-Time Main Office Receptionist (NE)-St. Marys High School, Annapolis MD
- Archdiocese of Baltimore
- Annapolis, MD (21 miles from Baltimore, MD)
- 2 days ago
- Annapolis, MD (21 miles from Baltimore, MD)
- 2 days ago
St. Mary’s High School in Annapolis, Maryland, is seeking a part-time Main Office Receptionist. The Main Office Receptionist serves as the first point of contact for students, parents, faculty,...
In Person Part Time- Academy Bus LLC
- Brooklyn Park, MD (4 miles from Baltimore, MD)
- 5 days ago
- Brooklyn Park, MD (4 miles from Baltimore, MD)
- 5 days ago
Academy is seeking a full-time highly motivated individual to provide sales support in our charter sales department. As a Travel Reservation Agent at Academy, you will have the opportunity to join...
In PersonGuest Service Representative II (Flex)
- Navy Exchange Service Command
- Annapolis, MD (21 miles from Baltimore, MD)
- 5 days ago
- Annapolis, MD (21 miles from Baltimore, MD)
- 5 days ago
Reconciles shift transactions of all accounts and outlets of the property, ensuring complete balancing while maintaining guest service at all times....
In Person- Merritt Hospitality, LLC d/b/a HEI Hotels & Resorts
- Linthicum Heights, MD (6 miles from Baltimore, MD)
- 5 days ago
- Linthicum Heights, MD (6 miles from Baltimore, MD)
- 5 days ago
About Us Here at Westin BWI, we prioritize employee engagement! We continue to create a vibrant workplace culture by hosting various fun activities including employee parties, potlucks and spirit...
In PersonHotel Indigo Baltimore - Front Desk Agent
- Remington
- Baltimore, MD
- 6 days ago
- Baltimore, MD
- 6 days ago
What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when...
In Person- Tharaldson Hospitality
- Hanover, MD (10 miles from Baltimore, MD)
- 6 days ago
- Hanover, MD (10 miles from Baltimore, MD)
- 6 days ago
We are hiring for a Guest Service Agent/Front Desk Agent!...
In PersonOverview Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a...
In Person Part Time- Dave & Buster's, Inc.
- White Marsh, MD (13 miles from Baltimore, MD)
- 7 days ago
- White Marsh, MD (13 miles from Baltimore, MD)
- 7 days ago
Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...
In PersonBaltimore BWI Hilton Garden Inn - Front Desk Agent
- Remington
- Linthicum, MD (6 miles from Baltimore, MD)
- 7 days ago
- Linthicum, MD (6 miles from Baltimore, MD)
- 7 days ago
What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when...
In PersonFront Desk Agent Baltimore McHenry Row Courtyard
- Baltimore McHenry Row Courtyard
- Baltimore, MD
- 14 days ago
- Baltimore, MD
- 14 days ago
Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information...
In Person- Donohoe Hospitality Services
- Hanover, MD (10 miles from Baltimore, MD)
- 14 days ago
- Hanover, MD (10 miles from Baltimore, MD)
- 14 days ago
Get To Know The Hotel at Arundel Preserve! The Hotel at Arundel Preserve is the premier independent hotel in the BWI\Hanover market close to Columbia, Baltimore, Annapolis and Washington DC. As an...
In PersonMicrotel Inn & Suites Gambrills - Front Desk Agent
- Aimbridge Hospitality
- Odenton, MD (17 miles from Baltimore, MD)
- 22 days ago
- Odenton, MD (17 miles from Baltimore, MD)
- 22 days ago
KEY SKILLS/RESPONSIBILITIES Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home....
In Person- OTO Development
- Annapolis, MD (21 miles from Baltimore, MD)
- 23 days ago
- Annapolis, MD (21 miles from Baltimore, MD)
- 23 days ago
OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales,...
In PersonLive Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a...
In PersonDemographic Data for Baltimore, MD
Moving to Baltimore, MD? Find some basic demographic data about Baltimore, MD below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Baltimore, MD
Highest Education Level
Front Desk Attendants in Baltimore, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Directing
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Payment Processing
- Patient Registration
- Discretion
- Private Branch Exchange
- Mail Distribution
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Housekeeping
- Front Office
- Courteous
- Complaint Resolution
- Wellness
- Reception
- Cash Handling
- Reimbursement
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- Retail
- High School Diploma
- Events
- Typing
- English
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Data Entry
- Education Experience
- Flexibility
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Teamwork
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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