Front Desk Attendant Jobs in Baltimore, MD
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Guest Services Agent Hilton BWI Baltimore Linthicum, MD
- Linthicum Heights, MD (6 miles from Baltimore, MD)
- 10 hours ago
- Linthicum Heights, MD (6 miles from Baltimore, MD)
- 10 hours ago
Greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet PM Hotel Group and brand standards of quality....
- Laurel, MD (19 miles from Baltimore, MD)
- 1 day ago
- Laurel, MD (19 miles from Baltimore, MD)
- 1 day ago
Provide professional, timely, courteous and accurate service to employees and customers Present a neat appearance and maintain professional or business attire at all times Be able to learn quickly and...
- Owings Mills, MD (13 miles from Baltimore, MD)
- 1 day ago
- Owings Mills, MD (13 miles from Baltimore, MD)
- 1 day ago
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and...
- Glen Burnie, MD (8 miles from Baltimore, MD)
- 3 days ago
- Glen Burnie, MD (8 miles from Baltimore, MD)
- 3 days ago
Summary JOB SUMMARY: Under moderate supervision, greets and assists patients and visitors in and around the Hospital. Answers telephones, provides information and directions, and assists patients...
- Glen Burnie, MD (8 miles from Baltimore, MD)
- 3 days ago
- Glen Burnie, MD (8 miles from Baltimore, MD)
- 3 days ago
Summary The Medical Receptionist is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first...
General Summary of Position Department: OR- Ambulatory Surgery Pre/Post Op Status: Part-time, 20 hours per week Schedule: Rotates Job Summary: MedStar Health is seeking a dedicated and friendly...
Looking for the perfect addition to our law office. If you have office (or legal) experience, are punctual, able to answer phones in a professional manner, multi-task, and be a team player, look...
Medical Assistant - Medical Receptionist
- Forest Hill, MD (23 miles from Baltimore, MD)
- 6 days ago
- Forest Hill, MD (23 miles from Baltimore, MD)
- 6 days ago
Medical Assistant - Medical Receptionist Bel Air, MD Pay From: $20 per hour MUST: Experienced Medical Assistant 1+ years of experience as a Medical Assistant 1+ years of Orthopedic...
Guest Service Agent (Part Time) - Hilton Garden Inn Bel Air
- Bel Air, MD (22 miles from Baltimore, MD)
- 7 days ago
- Bel Air, MD (22 miles from Baltimore, MD)
- 7 days ago
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and...
- Fort George G Meade, MD (16 miles from Baltimore, MD)
- 8 days ago
- Fort George G Meade, MD (16 miles from Baltimore, MD)
- 8 days ago
Experience - ideally you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg)....
Front Desk Coordinator - Annapolis, MD
- Annapolis, MD (21 miles from Baltimore, MD)
- 8 days ago
- Annapolis, MD (21 miles from Baltimore, MD)
- 8 days ago
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love...
**Job Overview** Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services....
- Nottingham, MD (9 miles from Baltimore, MD)
- 10 days ago
- Nottingham, MD (9 miles from Baltimore, MD)
- 10 days ago
Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately....
- Columbia, MD (15 miles from Baltimore, MD)
- 10 days ago
- Columbia, MD (15 miles from Baltimore, MD)
- 10 days ago
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner....
Office Clerical Support/Receptionist - Bi-lingual
- Laurel, MD (19 miles from Baltimore, MD)
- 11 days ago
- Laurel, MD (19 miles from Baltimore, MD)
- 11 days ago
OFFICE CLERICAL SUPPORT/RECEPTIONIST For 38 years, LARS has been a source of hope and relief for members of the Laurel community who are homeless or at risk of becoming homeless, and for...
Demographic Data for Baltimore, MD
Moving to Baltimore, MD? Find some basic demographic data about Baltimore, MD below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Baltimore, MD
Highest Education Level
Front Desk Attendants in Baltimore, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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