Concierge Jobs in Pikesville, MD

A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.

Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.

1-15 of 17 Jobs

Patient Experience Concierge

  • Baltimore, MD (8 miles from Pikesville, MD)
  • 1 hour ago
  • Baltimore, MD (8 miles from Pikesville, MD)
  • 1 hour ago

General Summary of Position Location: Harbor Hospital Status: Full-time, 40-hours per week Schedule: Monday-Friday, 3:00pm-11:00pm Works with care team, patients, and families to ensure patient...

Lead Concierge

  • Pasadena, MD (21 miles from Pikesville, MD)
  • 8 hours ago
  • Pasadena, MD (21 miles from Pikesville, MD)
  • 8 hours ago

Company DescriptionDo you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...

Guest Services Associate

  • Baltimore, MD (8 miles from Pikesville, MD)
  • 4 days ago
  • Baltimore, MD (8 miles from Pikesville, MD)
  • 4 days ago

Overview At FutureCare our Guest Services Associates play a key role in representing the organization with a high level of professionalism and care....

Concierge

  • Timonium, MD (6 miles from Pikesville, MD)
  • 5 days ago
  • Timonium, MD (6 miles from Pikesville, MD)
  • 5 days ago

Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services Why work at Brightview? Discover the Brightview Senior Living Difference! 1....

Customer Experience Concierge - US Based Remote

  • Baltimore, MD (8 miles from Pikesville, MD)
  • 6 days ago
  • Baltimore, MD (8 miles from Pikesville, MD)
  • 6 days ago

We are seeking qualified candidates for our **Customer Experience Concierge** role, a customer service position providing guidance and support to participants of our key real estate reward programs....

Remote Work

Concierge/Porter

  • Owings Mills, MD (4 miles from Pikesville, MD)
  • 9 days ago
  • Owings Mills, MD (4 miles from Pikesville, MD)
  • 9 days ago

Safe Transport: Operate our company-owned shuttle, in a safe and courteous manner....

Concierge

  • Pikesville, MD
  • 12 days ago
  • Pikesville, MD
  • 12 days ago

The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....

Guest Experience - Premium Clubs & Suites Concierge 2025

  • Baltimore, MD (8 miles from Pikesville, MD)
  • 15 days ago
  • Baltimore, MD (8 miles from Pikesville, MD)
  • 15 days ago

The Premium Clubs & Suites Concierge role is ideal for any individual with a friendly, outgoing personality who has a passion for providing personalized high – quality service....

Concierge - Driver, Hope Lodge

  • Baltimore, MD (8 miles from Pikesville, MD)
  • 16 days ago
  • Baltimore, MD (8 miles from Pikesville, MD)
  • 16 days ago

Previous experience in hospitality, guest services, or a related field is preferred....

Apartment Concierge - All Shifts

  • Baltimore, MD (8 miles from Pikesville, MD)
  • 20 days ago
  • Baltimore, MD (8 miles from Pikesville, MD)
  • 20 days ago

Job Position: Concierge Location: Baltimore, MD 21202 Pay Rate: $17.50 - $18/hr Shift: Description: Join Our Team as a Concierge Associate for Apartment Communities!...

Social Bay Concierge

  • Hanover, MD (14 miles from Pikesville, MD)
  • 23 days ago
  • Hanover, MD (14 miles from Pikesville, MD)
  • 23 days ago

POSITION SNAPSHOT: At Dave & Busters, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive...

Airport Curbside Concierge Check-in Agent

  • Baltimore, MD (8 miles from Pikesville, MD)
  • 30+ days ago
  • Baltimore, MD (8 miles from Pikesville, MD)
  • 30+ days ago

Maintain a positive, friendly and professional manner at all times Organize and stock the Concierge desk. Uphold clients guest service guidelines and values....

Concierge

  • Baltimore, MD (8 miles from Pikesville, MD)
  • 30+ days ago
  • Baltimore, MD (8 miles from Pikesville, MD)
  • 30+ days ago

The Concierge, under the direction of the Community Manager and Concierge Lead, is responsible for working to achieve maximize resident satisfaction and retention by providing excellent customer service...

Beauty Concierge - The Mall in Columbia

  • Columbia, MD (14 miles from Pikesville, MD)
  • 45+ days ago
  • Columbia, MD (14 miles from Pikesville, MD)
  • 45+ days ago

Job Description The ideal Beauty Concierge candidate is detail oriented, results drives and committed to providing outstanding customer service every day....

Customer Care Agent

  • Baltimore, MD (8 miles from Pikesville, MD)
  • 60+ days ago
  • Baltimore, MD (8 miles from Pikesville, MD)
  • 60+ days ago

Salary: $23/hr Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries...

Demographic Data for Pikesville, MD

Moving to Pikesville, MD? Find some basic demographic data about Pikesville, MD below.


Local
National
35,007
1,174
Medium

Concierge Online Courses and Training Opportunities

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The Complete Concierge MasterClass
Join us as we delve into the world of luxury concierge with Santi Roggio, the Head Concierge of the Ultra Luxury Grand Hotel Timeo in Taormina, a Belmond Hotel, and President of the Golden Keys of...
Concierge: Roles, Work Environment and Etiquettes
Humans are highly competitive and many try to squeeze more hours of work into their day than they should, which can harm their health and interpersonal connections. Concierges offer a valuable...
Corso Completo sul Concierge in Hotel
Chi e Santi Roggio?Santi Roggio, Head Concierge del Grand Hotel Timeo di Taormina, a Belmond Hotel, e Presidente della FAIPA Chiavi d'Oro della Regione Sicilia.Cosa imparerai da Santi?Se il...

Salary for Concierge Jobs in Pikesville, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Concierge positions.



Highest Education Level

Concierges in Pikesville, MD offer the following education background
High School or GED
34.8%
Bachelor's Degree
24.8%
Vocational Degree or Certification
15.3%
Associate's Degree
14.2%
Master's Degree
5.0%
Some College
3.6%
Some High School
1.7%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Concierges in Pikesville, MD
1-2 years
31.8%
Less than 1 year
22.7%
2-4 years
18.2%
4-6 years
18.2%
None
9.1%


Other Career Titles

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