Concierge Jobs in East Boston, MA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Newton, MA (8 miles from East Boston, MA)
- 1 day ago
- Newton, MA (8 miles from East Boston, MA)
- 1 day ago
We are hiring a Concierge to join our team! Is personalized service your specialty? Our Concierge is the face of the business and key to each resident and guest experience....
Resident Concierge Monday-Friday, 9a-6p New
- Boston, MA (2 miles from East Boston, MA)
- 1 day ago
- Boston, MA (2 miles from East Boston, MA)
- 1 day ago
Resident Concierge - Monday-Friday, 9a-6p Resident Concierge & Front Desk Allston, Boston At Bozzuto, every member of our organization shares an unyielding desire to promote goodness for those around...
Concierge Performance Associate
- Salem, MA (11 miles from East Boston, MA)
- 2 days ago
- Salem, MA (11 miles from East Boston, MA)
- 2 days ago
Job Listing ID: 4300039 Job Title: Concierge Performance Associate Application Deadline: Open Until FilledJob Location: Salem Date Posted: 06/27/2025Hours Worked Per Week: Not Provided Shift: Not Provided...
Client Specialist, Concierge Medicine
- Boston, MA (2 miles from East Boston, MA)
- 2 days ago
- Boston, MA (2 miles from East Boston, MA)
- 2 days ago
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to...
Customer Experience Concierge, Centurion Lounge - CLT
- Boston, MA (2 miles from East Boston, MA)
- 2 days ago
- Boston, MA (2 miles from East Boston, MA)
- 2 days ago
Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members....
Membership Concierge - Full Time
- Framingham, MA (21 miles from East Boston, MA)
- 3 days ago
- Framingham, MA (21 miles from East Boston, MA)
- 3 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Quincy, MA (9 miles from East Boston, MA)
- 3 days ago
- Quincy, MA (9 miles from East Boston, MA)
- 3 days ago
The Lobby Concierge will greet employees, visitors, vendors, and represent the company brand to all those who pass through the main lobby of the building....
- Boston, MA (2 miles from East Boston, MA)
- 4 days ago
- Boston, MA (2 miles from East Boston, MA)
- 4 days ago
GENERAL SUMMARY/OVERVIEW STATEMENT: Under the general direction of the Supervisor on Duty, incumbent provides assistance, direction, concierge and other guest services to patients and visitors....
Concierge (Mon-Fri/Part-time/Evenings)
- Boston, MA (2 miles from East Boston, MA)
- 7 days ago
- Boston, MA (2 miles from East Boston, MA)
- 7 days ago
We are actively seeking a Concierge to join the MMC team! Our Concierge team members are customer service driven and act as the first point of contact for the property residents and guests....
- Wakefield, MA (9 miles from East Boston, MA)
- 8 days ago
- Wakefield, MA (9 miles from East Boston, MA)
- 8 days ago
Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services Why work at Brightview? Discover the Brightview Senior Living Difference! 1....
- Boston, MA (2 miles from East Boston, MA)
- 10 days ago
- Boston, MA (2 miles from East Boston, MA)
- 10 days ago
Join our outstanding Customer Service team today as our new Concierge! A few details about the role: Acknowledge and greet all residents and guests with utmost courtesy and urgency....
- Norwood, MA (16 miles from East Boston, MA)
- 10 days ago
- Norwood, MA (16 miles from East Boston, MA)
- 10 days ago
The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED)....
- Everett, MA (2 miles from East Boston, MA)
- 11 days ago
- Everett, MA (2 miles from East Boston, MA)
- 11 days ago
The Concierge will develop and maintain relationships with key vendors and local partners....
- Wakefield, MA (9 miles from East Boston, MA)
- 11 days ago
- Wakefield, MA (9 miles from East Boston, MA)
- 11 days ago
Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services Why work at Brightview? Discover the Brightview Senior Living Difference! 1....
- Boston, MA (2 miles from East Boston, MA)
- 11 days ago
- Boston, MA (2 miles from East Boston, MA)
- 11 days ago
Collaborate with team members and the Concierge Manager to ensure service consistency and a seamless guest experience. Maintain a clean, organized, and welcoming guest services area....
Demographic Data for East Boston, MA
Moving to East Boston, MA? Find some basic demographic data about East Boston, MA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in East Boston, MA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in East Boston, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Initiative
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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