Concierge Jobs in Haverhill, MA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Brightview Senior Living, LLC
- North Andover, MA (8 miles from Haverhill, MA)
- 2 days ago
- North Andover, MA (8 miles from Haverhill, MA)
- 2 days ago
Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services Why work at Brightview? Discover the Brightview Senior Living Difference! 1....
In Person- Ethos Veterinary Health
- Lawrence, MA (8 miles from Haverhill, MA)
- 3 days ago
- Lawrence, MA (8 miles from Haverhill, MA)
- 3 days ago
As a Client Concierge, you'll play a crucial role in ensuring that every pet owner's experience is exceptional throughout their process....
In Person- LCS Senior Living
- Woburn, MA (21 miles from Haverhill, MA)
- 4 days ago
- Woburn, MA (21 miles from Haverhill, MA)
- 4 days ago
The Delaney at The Vale is recruiting for a hospitality focused Lead Concierge....
In Person Full Time- Monarch Communities
- Beverly, MA (18 miles from Haverhill, MA)
- 5 days ago
- Beverly, MA (18 miles from Haverhill, MA)
- 5 days ago
Job Description The Concierge offers a positive first impression to all who enter the community, provides an overview of community information to those inquiries in support of sales and marketing efforts...
In Person Part TimeOpener Welcome Center Concierge - Haverhill YMCA
- YMCA OF THE NORTH SHORE INC
- Haverhill, MA
- 6 days ago
- Haverhill, MA
- 6 days ago
Opener Welcome Center Concierge - Haverhill YMCA Haverhill YMCA - Haverhill, MA 01830 Apply Overview Salary Range $15.00 - $16.00 Hourly Position Type Part Time Job Shift Opening Apply Description If...
In PersonOpener Welcome Center Concierge - Haverh
- YMCA of the North Shore
- Haverhill, MA
- 7 days ago
- Haverhill, MA
- 7 days ago
Description If you are an energetic and social individual who thrives in a fast-paced environment, this may be the role for you! The Haverhill YMCA is seeking a motivated and friendly individual...
In PersonWelcome Center Concierge - Haverhill YMC
- YMCA of the North Shore
- Haverhill, MA
- 13 days ago
- Haverhill, MA
- 13 days ago
Description If you are an energetic and social individual who thrives in a fast-paced environment, this may be the role for you! The Haverhill YMCA is seeking a motivated and friendly individual...
In PersonEvening Welcome Center Concierge - Ipswi
- YMCA of the North Shore
- Ipswich, MA (13 miles from Haverhill, MA)
- 13 days ago
- Ipswich, MA (13 miles from Haverhill, MA)
- 13 days ago
Description If you are an energetic and social individual who thrives in a fast-paced environment, this may be the role for you! The Ipswich YMCA is seeking a motivated and friendly individual for...
In PersonSummer Welcome Center Concierge - Marble
- YMCA of the North Shore
- Marblehead, MA (22 miles from Haverhill, MA)
- 13 days ago
- Marblehead, MA (22 miles from Haverhill, MA)
- 13 days ago
Description Now Hiring: Member Concierge YMCA of the North Shore Are you someone who naturally enjoys helping others and making people feel welcome?...
In PersonSummer Welcome Center Concierge - Ipswic
- YMCA of the North Shore
- Ipswich, MA (13 miles from Haverhill, MA)
- 13 days ago
- Ipswich, MA (13 miles from Haverhill, MA)
- 13 days ago
Description Now Hiring: Member Concierge YMCA of the North Shore - Ipswich YMCA Are you someone who naturally enjoys helping others and making people feel welcome?...
In PersonWelcome Center Concierge - Soul Center Y
- YMCA of the North Shore
- Beverly, MA (18 miles from Haverhill, MA)
- 13 days ago
- Beverly, MA (18 miles from Haverhill, MA)
- 13 days ago
Description NOW HIRING: Member Services Team Member Soul Center YMCA - Beverly, MA (Beverly Athletic Club - Operated by the YMCA of the North Shore) Are you an energetic, friendly, and social...
In PersonOpening Welcome Center Concierge - Bever
- YMCA of the North Shore
- Beverly, MA (18 miles from Haverhill, MA)
- 13 days ago
- Beverly, MA (18 miles from Haverhill, MA)
- 13 days ago
Qualifications Must be 18+ for the opening shifts. Excellent interpersonal and problem-solving skills. Ability to connect with people of diverse backgrounds. Previous customer service, sales, or...
In Person- Alight Solutions LLC
- Woburn, MA (21 miles from Haverhill, MA)
- 13 days ago
- Woburn, MA (21 miles from Haverhill, MA)
- 13 days ago
About the Role The Concierge Ally role provides compassionate service by handling healthcare inquiries via inbound calls and conducting satisfaction surveys....
In PersonMember Concierge Opener - Ipswich YMCA
- YMCA OF THE NORTH SHORE INC
- Ipswich, MA (13 miles from Haverhill, MA)
- 13 days ago
- Ipswich, MA (13 miles from Haverhill, MA)
- 13 days ago
As a Member Concierge, you'll be the friendly face that greets members and guests each morning and helps them start their day on a positive note....
In Person- The Michaels Organization
- Manchester, NH (24 miles from Haverhill, MA)
- 13 days ago
- Manchester, NH (24 miles from Haverhill, MA)
- 13 days ago
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At...
In PersonDemographic Data for Haverhill, MA
Moving to Haverhill, MA? Find some basic demographic data about Haverhill, MA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Haverhill, MA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Haverhill, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Private Duty Care
- Dietary Restrictions
- Guest Service
- Fine Dining
- Service-Oriented
- Front Office
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Reception
- Reimbursement
- General Office Duties
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- Microsoft Windows
- Event Planning
- Retail
- High School Diploma
- Initiative
- Events
- Typing
- Driving
- Microsoft Outlook
- Punctual
- Interpersonal Skills
- Writing Skills
- English
- Verbal Communication
- Inventory Management
- Policy Development
- Telephone Skills
- Data Entry
- Flexibility
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Teamwork
- Staff Supervision
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
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