Concierge Jobs in Haverhill, MA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Professional Security-Concierge/ Top Wages Offered! North Shore.
- Marblehead, MA (22 miles from Haverhill, MA)
- 4 days ago
- Marblehead, MA (22 miles from Haverhill, MA)
- 4 days ago
Professional Security-Concierge/ Top Wages Offered! North Shore. (Marblehead, Mass) compensation: $20.00 an hour to start!...
Welcome Center Concierge Opener- Cape Ann YMCA
- Gloucester, MA (22 miles from Haverhill, MA)
- 20 days ago
- Gloucester, MA (22 miles from Haverhill, MA)
- 20 days ago
Location: Gloucester, US-MA Rate: Not Specified Type: Permanent Welcome Center Concierge Opener- Cape Ann YMCA If you are an energetic and social individual who thrives in a fast-paced environment,...
Welcome Center Concierge - Beverly YMCA
- Beverly, MA (18 miles from Haverhill, MA)
- 20 days ago
- Beverly, MA (18 miles from Haverhill, MA)
- 20 days ago
Location: Beverly, US-MA Rate: Not Specified Type: Permanent Welcome Center Concierge - Beverly YMCA If you are an energetic and social individual who thrives in a fast-paced environment, this may be...
Customer Experience Representative - Manchester Airport
- Manchester, NH (24 miles from Haverhill, MA)
- 24 days ago
- Manchester, NH (24 miles from Haverhill, MA)
- 24 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
- Manchester, NH (24 miles from Haverhill, MA)
- 27 days ago
- Manchester, NH (24 miles from Haverhill, MA)
- 27 days ago
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At...
- Peabody, MA (18 miles from Haverhill, MA)
- 30+ days ago
- Peabody, MA (18 miles from Haverhill, MA)
- 30+ days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
- Danvers, MA (15 miles from Haverhill, MA)
- 30+ days ago
- Danvers, MA (15 miles from Haverhill, MA)
- 30+ days ago
Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services Why work at Brightview? Discover the Brightview Senior Living Difference! 1....
Concierge Lounge/MClub Attendant (4:00 PM to 9:00 PM)
- Burlington, MA (21 miles from Haverhill, MA)
- 30+ days ago
- Burlington, MA (21 miles from Haverhill, MA)
- 30+ days ago
We are currently seeking a Concierge Lounge Attendant to join our dynamic team and elevate our guest services to new heights....
- Tewksbury, MA (15 miles from Haverhill, MA)
- 30+ days ago
- Tewksbury, MA (15 miles from Haverhill, MA)
- 30+ days ago
The ideal candidate will posses the following: A passion for guest services, dependability and flexibility, superior work ethic, and the ability to work in a fast paced team orientated environment....
- Peabody, MA (18 miles from Haverhill, MA)
- 45+ days ago
- Peabody, MA (18 miles from Haverhill, MA)
- 45+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Seasonal Customer Experience Representative - Manchester Airport
- Manchester, NH (24 miles from Haverhill, MA)
- 60+ days ago
- Manchester, NH (24 miles from Haverhill, MA)
- 60+ days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Demographic Data for Haverhill, MA
Moving to Haverhill, MA? Find some basic demographic data about Haverhill, MA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Haverhill, MA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Haverhill, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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