Concierge Jobs in Medford, MA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Hebrew SeniorLife
- Canton, MA (15 miles from Medford, MA)
- 23 hours ago
- Canton, MA (15 miles from Medford, MA)
- 23 hours ago
believe in and uphold the philosophy of the facility Position Responsibilities: Greet residents and guests Answers all incoming calls to the front desk and relays the calls to the appropriate party courteously...
In Person- Life Time Fitness
- Westwood, MA (13 miles from Medford, MA)
- 1 day ago
- Westwood, MA (13 miles from Medford, MA)
- 1 day ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
In PersonPosition Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
In Person Part Time- DICK'S Sporting Goods
- Boston, MA (4 miles from Medford, MA)
- 2 days ago
- Boston, MA (4 miles from Medford, MA)
- 2 days ago
Additionally, the Tennis Concierge supports the service department by performing complex racquet stringing and customizations....
In Person- Brightview Senior Living, LLC
- North Andover, MA (18 miles from Medford, MA)
- 2 days ago
- North Andover, MA (18 miles from Medford, MA)
- 2 days ago
Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services Why work at Brightview? Discover the Brightview Senior Living Difference! 1....
In Person- Ethos Veterinary Health
- Lawrence, MA (20 miles from Medford, MA)
- 3 days ago
- Lawrence, MA (20 miles from Medford, MA)
- 3 days ago
As a Client Concierge, you'll play a crucial role in ensuring that every pet owner's experience is exceptional throughout their process....
In Person- LCS Senior Living
- Woburn, MA (6 miles from Medford, MA)
- 4 days ago
- Woburn, MA (6 miles from Medford, MA)
- 4 days ago
The Delaney at The Vale is recruiting for a hospitality focused Lead Concierge....
In Person Full Time- Monarch Communities
- Beverly, MA (17 miles from Medford, MA)
- 5 days ago
- Beverly, MA (17 miles from Medford, MA)
- 5 days ago
Job Description The Concierge offers a positive first impression to all who enter the community, provides an overview of community information to those inquiries in support of sales and marketing efforts...
In Person Part TimeConcierge Second Shift Part Time
- Planned Companies
- Boston, MA (4 miles from Medford, MA)
- 8 days ago
- Boston, MA (4 miles from Medford, MA)
- 8 days ago
Loading job Concierge Second Shift Part Time Location: BOSTON, MA, United States Date Posted: May 18, 2026 Share: Description Planned Companies -Concierge - Job Description Friday & Saturday 3pm-11pm...
In Person Part Time- Brigham and Women's Hospital
- Boston, MA (4 miles from Medford, MA)
- 12 days ago
- Boston, MA (4 miles from Medford, MA)
- 12 days ago
Full Time Evenings Responsible for providing personalized assistance and support to patients, families, and visitors by providing a range of services and ensuring that patients' non-medical needs...
In Person- Jones Lang LaSalle
- Boston, MA (4 miles from Medford, MA)
- 12 days ago
- Boston, MA (4 miles from Medford, MA)
- 12 days ago
The ideal Concierge is an individual who has a passion for providing an exceptional experience to guests....
In Person Part Time- Human Good
- Boston, MA (4 miles from Medford, MA)
- 12 days ago
- Boston, MA (4 miles from Medford, MA)
- 12 days ago
The primary role of the Concierge is to provide excellent hospitality as they are the first impression for all visitors at HumanGood....
In PersonEvening Welcome Center Concierge - Ipswi
- YMCA of the North Shore
- Ipswich, MA (23 miles from Medford, MA)
- 13 days ago
- Ipswich, MA (23 miles from Medford, MA)
- 13 days ago
Description If you are an energetic and social individual who thrives in a fast-paced environment, this may be the role for you! The Ipswich YMCA is seeking a motivated and friendly individual for...
In PersonSummer Welcome Center Concierge - Marble
- YMCA of the North Shore
- Marblehead, MA (14 miles from Medford, MA)
- 13 days ago
- Marblehead, MA (14 miles from Medford, MA)
- 13 days ago
Description Now Hiring: Member Concierge YMCA of the North Shore Are you someone who naturally enjoys helping others and making people feel welcome?...
In PersonSummer Welcome Center Concierge - Ipswic
- YMCA of the North Shore
- Ipswich, MA (23 miles from Medford, MA)
- 13 days ago
- Ipswich, MA (23 miles from Medford, MA)
- 13 days ago
Description Now Hiring: Member Concierge YMCA of the North Shore - Ipswich YMCA Are you someone who naturally enjoys helping others and making people feel welcome?...
In PersonDemographic Data for Medford, MA
Moving to Medford, MA? Find some basic demographic data about Medford, MA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Medford, MA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Medford, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Private Duty Care
- Dietary Restrictions
- Guest Service
- Fine Dining
- Service-Oriented
- Front Office
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Reception
- Reimbursement
- General Office Duties
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- Microsoft Windows
- Event Planning
- Retail
- High School Diploma
- Initiative
- Events
- Typing
- Driving
- Microsoft Outlook
- Punctual
- Interpersonal Skills
- Writing Skills
- English
- Verbal Communication
- Inventory Management
- Policy Development
- Telephone Skills
- Data Entry
- Flexibility
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Teamwork
- Staff Supervision
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
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