Concierge Jobs in Mendon, MA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative
- North Providence, RI (18 miles from Mendon, MA)
- 2 days ago
- North Providence, RI (18 miles from Mendon, MA)
- 2 days ago
Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
- Marlborough, MA (16 miles from Mendon, MA)
- 5 days ago
- Marlborough, MA (16 miles from Mendon, MA)
- 5 days ago
As our concierge you are passionate about the importance of hospitality, safety, security, and providing a happy and positive impression to everyone you interact with....
Physician Concierge Specialist
- Worcester, MA (17 miles from Mendon, MA)
- 5 days ago
- Worcester, MA (17 miles from Mendon, MA)
- 5 days ago
Provides telephone coverage for the 1-800 (Physician Concierge) line in a professional, sensitive and courteous manner to ensure the image and reputation of UMMHC is maintained and the callers' needs...
Customer Experience Concierge, Centurion Lounge - CLT
- Providence, RI (20 miles from Mendon, MA)
- 8 days ago
- Providence, RI (20 miles from Mendon, MA)
- 8 days ago
Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members....
Membership Concierge - Full Time
- Framingham, MA (16 miles from Mendon, MA)
- 8 days ago
- Framingham, MA (16 miles from Mendon, MA)
- 8 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Norwood, MA (18 miles from Mendon, MA)
- 15 days ago
- Norwood, MA (18 miles from Mendon, MA)
- 15 days ago
The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED)....
- Hudson, MA (19 miles from Mendon, MA)
- 24 days ago
- Hudson, MA (19 miles from Mendon, MA)
- 24 days ago
JOB TITLE : Concierge PROPERTY : Artisan at Hudson DEPARTMENT: Administration REPORTS TO: Business Office Manager FLSA STATUS: Non-Exempt POSITION SUMMARY: The Concierge is the official representative...
MClub Concierge Attendant - Providence Marriott Downtown
- Providence, RI (18 miles from Mendon, MA)
- 25 days ago
- Providence, RI (18 miles from Mendon, MA)
- 25 days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
- Walpole, MA (14 miles from Mendon, MA)
- 27 days ago
- Walpole, MA (14 miles from Mendon, MA)
- 27 days ago
Job Title: Concierge Department: Administration Date Revised: 8/1/2024 Reports To: Varies by Community FLSA Status: Non-Exempt Job Code: 4015 Job Summary: Responsible for greeting guests, residents...
Concierge - The Residence at Natick South
- Natick, MA (16 miles from Mendon, MA)
- 30+ days ago
- Natick, MA (16 miles from Mendon, MA)
- 30+ days ago
Handle incoming telephone calls in a professional and courteous manner and directs them accordingly. Greet guests and visitors in a professional and courteous manner and directs them accordingly....
Demographic Data for Mendon, MA
Moving to Mendon, MA? Find some basic demographic data about Mendon, MA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Mendon, MA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Mendon, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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