Concierge Jobs in Norton, MA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Foxborough, MA (7 miles from Norton, MA)
- 15 hours ago
- Foxborough, MA (7 miles from Norton, MA)
- 15 hours ago
no supervisory responsibilities SKILLS AND QUALIFICATIONS Outgoing, enthusiastic, and friendly Quick-thinking and responsive Strong organizational skills with an acute attention to detail Customer service-oriented...
- Franklin, MA (14 miles from Norton, MA)
- 2 days ago
- Franklin, MA (14 miles from Norton, MA)
- 2 days ago
Front Desk/Concierge!...
- Quincy, MA (21 miles from Norton, MA)
- 13 days ago
- Quincy, MA (21 miles from Norton, MA)
- 13 days ago
The Lobby Concierge will greet employees, visitors, vendors, and represent the company brand to all those who pass through the main lobby of the building....
MClub Concierge Attendant - Providence Marriott Downtown
- Providence, RI (15 miles from Norton, MA)
- 30+ days ago
- Providence, RI (15 miles from Norton, MA)
- 30+ days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
- Walpole, MA (14 miles from Norton, MA)
- 30+ days ago
- Walpole, MA (14 miles from Norton, MA)
- 30+ days ago
Job Title: Concierge Department: Administration Date Revised: 8/1/2024 Reports To: Varies by Community FLSA Status: Non-Exempt Job Code: 4015 Job Summary: Responsible for greeting guests, residents...
Demographic Data for Norton, MA
Moving to Norton, MA? Find some basic demographic data about Norton, MA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Norton, MA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Norton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Telephone Skills
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Team Building
- Microsoft Office
- Problem Solving
- Teamwork
- Sales
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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