Concierge Jobs in Oxford, MA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Bridge Senior Living
- Franklin, MA (22 miles from Oxford, MA)
- 13 days ago
- Franklin, MA (22 miles from Oxford, MA)
- 13 days ago
Concierge!...
In Person- Meridian Senior Living
- Cumberland, RI (24 miles from Oxford, MA)
- 17 days ago
- Cumberland, RI (24 miles from Oxford, MA)
- 17 days ago
Details about the Concierge/Receptionist position we are hiring for: The Concierge/Receptionist greets all guests in a friendly, warm, and welcoming manner – whether this be in-person or over the phone...
In Person Full Time- Meridian Senior Living
- Smithfield, RI (22 miles from Oxford, MA)
- 27 days ago
- Smithfield, RI (22 miles from Oxford, MA)
- 27 days ago
Details about the Concierge/Receptionist position we are hiring for: The Concierge/Receptionist greets all guests in a friendly, warm, and welcoming manner – whether this be in-person or over the phone...
In Person- MHS/The Overlook
- Charlton, MA (6 miles from Oxford, MA)
- 60+ days ago
- Charlton, MA (6 miles from Oxford, MA)
- 60+ days ago
PRINCIPLE DUTIES/ESSENTIAL FUNCTIONS : Answer multiline telephone system and direct calls to the appropriate location. Greet visitors politely and professionally and check in guests at the front...
In Person Part Time- Mr. Handyman
- Ashland, MA (21 miles from Oxford, MA)
- 90+ days ago
- Ashland, MA (21 miles from Oxford, MA)
- 90+ days ago
Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Handyman were growing our team so we can continue to be one of the most...
In PersonDemographic Data for Oxford, MA
Moving to Oxford, MA? Find some basic demographic data about Oxford, MA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Oxford, MA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Oxford, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Medical Assistant Certified
- Private Duty Care
- Dietary Restrictions
- Guest Service
- Fine Dining
- Service-Oriented
- Front Office
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Reception
- Reimbursement
- General Office Duties
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- Microsoft Windows
- Event Planning
- Retail
- High School Diploma
- Initiative
- Events
- Typing
- Driving
- Microsoft Outlook
- Punctual
- Interpersonal Skills
- Writing Skills
- English
- Verbal Communication
- Inventory Management
- Policy Development
- Telephone Skills
- Data Entry
- Flexibility
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Teamwork
- Staff Supervision
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
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