Concierge Jobs in Allen Park, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Concierge - US Based Remote
- Detroit, MI (9 miles from Allen Park, MI)
- 6 hours ago
- Detroit, MI (9 miles from Allen Park, MI)
- 6 hours ago
We are seeking qualified candidates for our **Customer Experience Concierge** role, a customer service position providing guidance and support to participants of our key real estate reward programs....
Remote Work- Canton, MI (15 miles from Allen Park, MI)
- 3 days ago
- Canton, MI (15 miles from Allen Park, MI)
- 3 days ago
reimbursement and scholarships An employee recognition program Responsibilities Greet residents and guests Answers all incoming calls to the front desk and relays the calls to the appropriate party courteously...
- Ypsilanti, MI (21 miles from Allen Park, MI)
- 6 days ago
- Ypsilanti, MI (21 miles from Allen Park, MI)
- 6 days ago
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends...
Patient Coordinator I Concierge Service - McLaren Careers
- Southfield, MI (16 miles from Allen Park, MI)
- 12 days ago
- Southfield, MI (16 miles from Allen Park, MI)
- 12 days ago
Responsible for scheduling clinic, radiology and other ancillary appointments for returning KCC patients as well as performing all responsibilities of a staff information specialist....
Patient Coordinator I Concierge Service
- Southfield, MI (16 miles from Allen Park, MI)
- 13 days ago
- Southfield, MI (16 miles from Allen Park, MI)
- 13 days ago
Responsible for scheduling clinic, radiology and other ancillary appointments for returning KCC patients as well as performing all responsibilities of a staff information specialist....
- Detroit, MI (9 miles from Allen Park, MI)
- 16 days ago
- Detroit, MI (9 miles from Allen Park, MI)
- 16 days ago
The Concierge is the face of the restaurant. You will be the first smile they see upon entering and the last goodbye they hear before leaving!...
- Detroit, MI (9 miles from Allen Park, MI)
- 20 days ago
- Detroit, MI (9 miles from Allen Park, MI)
- 20 days ago
Job Description POSITION OVERVIEW The concierge serves as a customer service/sales consultant....
- Livonia, MI (11 miles from Allen Park, MI)
- 24 days ago
- Livonia, MI (11 miles from Allen Park, MI)
- 24 days ago
Detroit Marriott Livonia 17100 Laurel Park Dr North Livonia, MI 48152 224 Room Hotel Managed By Driftwood Hospitality Management Marriott travel discounts, Driftwood travel discounts,...
Front Desk Concierge - Part Time
- Detroit, MI (9 miles from Allen Park, MI)
- 27 days ago
- Detroit, MI (9 miles from Allen Park, MI)
- 27 days ago
This is a blended position that includes responsibilities as both concierge and hotel receptionist....
- Detroit, MI (9 miles from Allen Park, MI)
- 29 days ago
- Detroit, MI (9 miles from Allen Park, MI)
- 29 days ago
Job Description POSITION OVERVIEW The concierge serves as a customer service/sales consultant....
- Northville, MI (19 miles from Allen Park, MI)
- 29 days ago
- Northville, MI (19 miles from Allen Park, MI)
- 29 days ago
As our 3rd Shift Concierge, you will be responsible for monitoring the community overnight, responding to the needs of our residents including light maintenance....
Guest Services Associate-Full Time
- Detroit, MI (9 miles from Allen Park, MI)
- 30+ days ago
- Detroit, MI (9 miles from Allen Park, MI)
- 30+ days ago
The Guest Services Associates transact at the Admission Desk....
Membership Concierge Opening Shifts (4am)
- Novi, MI (21 miles from Allen Park, MI)
- 45+ days ago
- Novi, MI (21 miles from Allen Park, MI)
- 45+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Concierge - (Pine Knob, Meadow Brook, Michigan Lottery Amphitheatre)
- Detroit, MI (9 miles from Allen Park, MI)
- 45+ days ago
- Detroit, MI (9 miles from Allen Park, MI)
- 45+ days ago
Amaze, Inspire, Unite Job Summary: To be an ambassador of Ilitch Sports + Entertainment, by providing first class customer service to every single guest. Key Responsibilities: Welcome and greet...
- Detroit, MI (9 miles from Allen Park, MI)
- 45+ days ago
- Detroit, MI (9 miles from Allen Park, MI)
- 45+ days ago
As a Concierge, youll drive hospitality within the Rock Family of Companies and serve as the first point of contact for all guests and team members....
Demographic Data for Allen Park, MI
Moving to Allen Park, MI? Find some basic demographic data about Allen Park, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Allen Park, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Allen Park, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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