Concierge Jobs in Michigan
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative
- HermanMiller
- Zeeland, MI
- 1 day ago
- HermanMiller
- Zeeland, MI
- 1 day ago
Why join us? Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger...
Front Desk Concierge Saturday/Sunday 7a - 2p
- East Lansing, MI
- 8 hours ago
- East Lansing, MI
- 8 hours ago
Help enrich the lives of seniors by becoming part of the Capital Senior Living team at [COMMUNITY]! Help enrich the lives of seniors by becoming part of the Sonida Senior Living (Independence...
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends...
Role overview We are looking for an amazing Front of House concierge to join the team at our brand new development in Brighton....
Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members....
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends...
services, or administrative support Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol...
Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written....
Greet residents and guests in a friendly and courteous manner Coordinate special events or special projects as assigned Assist residents and guests with any issues or concerns Provide information on...
As a Concierge, you will serve as a courteous and professional first point of contact for visitors and those calling the community while supporting the team in optimizing each resident's well-being...
Glacier Hills is looking for a Concierge to be a welcoming and reliable presence in our community during the midnight shift....
Northpointe Woods is recruiting for a hospitality focused Concierge....
- Bloomfield Township, MI
- 12 days ago
- Bloomfield Township, MI
- 12 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Previous concierge, hospitality, or telehealth experience. Proficiency with Microsoft Office. Familiarity with HIPAA and patient privacy standards....
Demographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Michigan
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Initiative
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills