Concierge Jobs in Michigan
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Care Agent / Warehouse Associate
- Benton Harbor, MI
- 13 hours ago
- Benton Harbor, MI
- 13 hours ago
Job Type Full-time Description Title: Customer Care Agent / Warehouse Associate Reports To: General Manager Summary: This position is responsible for interacting with customers to provide...
reimbursement and scholarships An employee recognition program Responsibilities Greet residents and guests Answers all incoming calls to the front desk and relays the calls to the appropriate party courteously...
Culinary Concierge (WellBridge of Rochester Hills) Join our WellBridge of Rochester Hills team!...
The Energy Efficiency Concierge has deep experience and knowledge of residential energy assessments, weatherization, and overall understanding of the practice of building science....
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends...
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
Responsibilities/Qualifications Maple Heights Retirement Community in Allen Park, MI is looking for a Lead Concierge....
Patient Coordinator I Concierge Service - McLaren Careers
- Southfield, MI
- 10 days ago
- Southfield, MI
- 10 days ago
Responsible for scheduling clinic, radiology and other ancillary appointments for returning KCC patients as well as performing all responsibilities of a staff information specialist....
Responsible for scheduling clinic, radiology and other ancillary appointments for returning KCC patients as well as performing all responsibilities of a staff information specialist....
Join Our Team as a Home Health Concierge! Why You’ll Love Working Here: Career Growth & Development – Advance your career with tuition assistance and school scholarships up to $3,000 per semester....
services, or administrative support Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol...
The Concierge is the face of the restaurant. You will be the first smile they see upon entering and the last goodbye they hear before leaving!...
, life and disability insurances (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms Employee Assistance Program Our community is looking for a Concierge...
Job Description POSITION OVERVIEW The concierge serves as a customer service/sales consultant....
Detroit Marriott Livonia 17100 Laurel Park Dr North Livonia, MI 48152 224 Room Hotel Managed By Driftwood Hospitality Management Marriott travel discounts, Driftwood travel discounts,...
Demographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Michigan
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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