Concierge Jobs in Michigan
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
This is a blended position that includes responsibilities as both concierge and hotel receptionist....
Job Description: As a Customer Service Representative our successful team members perform in a variety of exciting areas geared to deliver an exceptional customer experience within ICFs commercial...
Clarendale Ann Arbor is recruiting for a hospitality focused Concierge....
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
Join the Wellbridge of Clarkston team! This position is responsible for providing assistance in all food functions as directed and in accordance with established food policies and procedures. Main...
Job ID 2025-231909 JOB OVERVIEW The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living....
Hospitality Assistant-Laker Cafe Mt. Pleasant Campus
- Harrison, MI
- 3 days ago
- Harrison, MI
- 3 days ago
Hospitality Assistant-Laker Cafe Mt. Pleasant Campus Mid Michigan College in Harrison, MI Apply Now Type: Adjunct/Part-Time Salary: $13.00 - $15.00 Posted: 08/07/2025 Category: Food Services...
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends...
Customer Experience Representative Customer Experience Representative
- Marquette, MI
- 7 days ago
- Marquette, MI
- 7 days ago
services, or administrative support Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol...
Concierge Agent- Part Time (16 hrs./wk)- Day Shift
- West Bloomfield, MI
- 13 days ago
- West Bloomfield, MI
- 13 days ago
Additional Information Organization: Henry Ford West Bloomfield Hospital Department: HFWB Concierge Services Shift: Day Job Union Code: Not Applicable...
Grand Rapids Airport Customer Experience Representative
- Grand Rapids, MI
- 15 days ago
- Grand Rapids, MI
- 15 days ago
services, or administrative support Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol...
Qualifications ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES Welcomes residents and guests in a courteous and friendly manner as they enter the building Communicates to the residents regularly via resident...
The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
Membership Concierge (Opening Shift)
- Shelby Township, MI
- 16 days ago
- Shelby Township, MI
- 16 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith...
Demographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Michigan
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Events
- Microsoft Outlook
- Driving
- Telephone Skills
- Verbal Communication
- Flexibility
- Data Entry
- Inventory Management
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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