Concierge Jobs in Michigan
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
They will help guide teammates on leading support, knowledge and networking expertise to uphold exceptional Concierge team service....
We are looking for a Concierge to join our team! As our concierge, you'll be the superhero behind the front desk....
The Culinary Concierge is responsible for being in charge of capturing meal orders for our residents and guests....
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
Detroit Marriott Livonia 17100 Laurel Park Dr North Livonia, MI 48152 224 Room Hotel Managed By Driftwood Hospitality Management Marriott travel discounts, Driftwood travel discounts,...
Customer Experience Representative **Department:** Customer Service & Contact Center Operations **Country:** United States of America **State/Province:** Michigan **City:** Troy **Full/Part...
Resort Lifestyle Communities is accepting applications for a 3rd Shift Concierge to provide excellent customer service and hospitality to Residents and Guests by serving from the heart....
The Guest Services Associates transact at the Admission Desk and Museum Store....
Front Desk/Concierge - Part Time - Evenings/Weekends
- Farmington, MI
- 8 days ago
- Farmington, MI
- 8 days ago
Overview Fairmont of Farmington Hills is a 72-bed Senior Living Community located in Farmington Hills, MI. Fairmont of Farmington Hills provides a serene setting and compassionate care to our...
Position Summary: Resident Managers will be responsible for guest reservations, check-ins, and check-outs, responsible for housekeeping by cleaning guest rooms and public areas to ensure that...
Customer Experience Representative - Manistee County Airport
- Cadillac, MI
- 10 days ago
- Cadillac, MI
- 10 days ago
services, or administrative support Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol...
Grand Rapids Airport Customer Experience Representative
- Kentwood, MI
- 13 days ago
- Kentwood, MI
- 13 days ago
services, or administrative support Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol...
Grand Rapids Airport Customer Experience Representative
- Grand Rapids, MI
- 16 days ago
- Grand Rapids, MI
- 16 days ago
services, or administrative support Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol...
+ Welcome and assist players with check-in and reservations. + Provide information about the venue, gameplay, and promotions. + Help with golf clubs and equipment. + Ensure the cleanliness and...
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Demographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Michigan
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Call Center Experience
- One Call Resolution
- Guest Service
- Service-Oriented
- Courteous
- Show Hosting
- Genetics
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- Closing
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Telephone Skills
- Microsoft Outlook
- Events
- Flexibility
- Data Entry
- Typing
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Bilingual
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills