Concierge Jobs in Michigan
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Concierge / Inside Sales -US Based Remote
- Detroit, MI
- 1 day ago
- Detroit, MI
- 1 day ago
Customer Experience Concierge / Inside Sales (Remote)** Anywhere Real Estate Inc. is the nation's leading and most integrated provider of residential real estate services....
Remote WorkThe Guest Services Associates transact at the Admission Desk and Museum Store....
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
Concierge Detroit Marriott Livonia - 4.0 Livonia, MI Job Details Part-time 1 day ago Benefits Free parking Employee discount Qualifications English High school diploma or GED Food service 1 year Communication...
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Clarendale Ann Arbor is recruiting for a hospitality focused Concierge....
Any Remote Concierge IT Technician should meet the following requirements + Evidence of good soft skills....
Remote WorkCompany Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
Company DescriptionDo you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
Job Summary A Crystal Spa Concierge is responsible for coordination and booking of Crystal Spa services....
Join Our Team as a Home Health Concierge! Why You’ll Love Working Here: Career Growth & Development – Advance your career with tuition assistance and school scholarships up to $3,000 per semester....
Join the Wellbridge of Clarkston team! This position is responsible for providing assistance in all food functions as directed and in accordance with established food policies and procedures. Main...
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
As first position of contact for guests, visitors and vendors, a courteous, professional manner and appearance are essential for good public relations....
Demographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Michigan
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Complaint Resolution
- Wellness
- Reimbursement
- Energetic
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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