Reservation Clerk Jobs in Michigan
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Works with hospitality coordinator to provide guest services. Provides red carpet treatment to patients and guests. Maintains HIPAA standards....
Under the supervision of the Guest Services Supervisor, this position offers a high standard of customer service for renters of Premium Park facilities....
At Interlochen, every team member is part of our mission to support creativity and the arts. Whether you're working in a classroom, kitchen, or office, your role helps create a positive and...
Guest Services Coordinator - Costick
- Farmington Hills, MI
- 12 days ago
- Farmington Hills, MI
- 12 days ago
START DATE & WORK SCHEDULE: ASAP Part-time, averaging 30 hours per week. BASIC RESPONSIBILITIES: Oversee the day-to-day operation of the Costick Activity Center front desk. Prepare the daily...
JOB SUMMARY The Coordinator serves as the primary point of contact for Memorial Healthcare and the Patient #Access # Guest Services team.Will serve as a role model to all Memorial staff and must be...
Responsibilities include making sure our Team Members and guests have plenty of caffeine! Making sure coffee is made, kitchens are clean and areas also have plenty of supplies. Also responsible...
Travel Coordinator Assistant - Part Time (Year-Round)
- Interlochen, MI
- 60+ days ago
- Interlochen, MI
- 60+ days ago
Are you a detail-oriented professional who thrives in a fast-paced environment? Do you have a passion for organization and ensuring seamless travel experiences? Join the team at Interlochen Center...
Ensure Guest Services Assistants are responding to WebTrac emails, assist in training, ensure memberships are done correctly, ensure ALL day pass paperwork is scanned and uploaded to guests accounts...
Demographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Michigan
Highest Education Level
Reservation Clerks in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Bathroom Remodeling
- Guest Service
- Loyalty Marketing
- Service-Oriented
- Show Hosting
- Switchboard Operation
- Catering
- Courteous
- Genetics
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Cashier Skills
- Reimbursement
- Reception
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Auditing
- Customer Relations
- Microsoft Outlook
- Events
- Typing
- Telephone Skills
- Verbal Communication
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- English
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Microsoft Word
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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