Front Desk Attendant Jobs in Michigan
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Service-oriented; responsive to customer needs and courteous in approach....
Guest Services Representative - Sonesta Grand Rapids MI
- Dearborn, MI
- 4 hours ago
- Dearborn, MI
- 4 hours ago
Guest Services Representative - Sonesta Grand Rapids MI Grand Rapids, MI, US Yesterday Requisition ID: 13826 Hotel Equities, a multi-award-winning hotel development and hospitality management company...
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
As a Guest Service Representative at Nothing Bundt Cakes, you're more than just a team member - you're a celebration specialist!...
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience, they can have by: Assisting guests efficiently, courteously...
Overview As a Spa Guest Services Attendant you are responsible for maintaining the spa locker room facilities, ensuring they are clean, neat and orderly and appropriately stocked with towels and toiletries...
Compassion. Accountability. Collaboration. Foresight. Joy. These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day....
Overview As a receptionist you are the face of the practice, this is a fantastic opportunity for the right person! Join a team of quality orientated dental professionals that you will be proud to...
Welcome to Destiny Dental Care We are a fast pace growing dental company seeking a Dental receptionist for our busy, family practice in Lansing, MI. We were founded with the goal of providing...
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience, they can have by: Assisting guests efficiently, courteously...
The Receptionist is responsible for providing general office support with a variety of clerical activities and related tasks. The Receptionist will be responsible for answering incoming calls,...
Pokagon Health Services has an opening for a Patient Registration Clerk to join our team at our multi-disciplinary medical clinic in Dowagiac. Work hours are 8a-5pm Monday through Friday. Our...
Job Summary The Receptionist serves as a primary source of administrative support for the school and is the first line of contact for parents, staff members, students, and visitors. As such, the...
- Kalamazoo, MI
- 3 days ago
- Kalamazoo, MI
- 3 days ago
CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and...
Summary Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. Greet patients and visitors, check patients in and out,...
Demographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Michigan
Required or preferred licenses and certifications for Front Desk Attendant positions.
Highest Education Level
Front Desk Attendants in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Decision Making
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Private Branch Exchange
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Front Office
- Wellness
- Complaint Resolution
- Loading & Unloading
- Merchandising
- Reception
- Reimbursement
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Events
- Typing
- Data Entry
- Filing
- Inventory Management
- Policy Development
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Teamwork
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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