Concierge Jobs in Auburn Hills, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Front Desk Concierge- Full Time Employment
- Detroit, MI (23 miles from Auburn Hills, MI)
- 1 day ago
- Detroit, MI (23 miles from Auburn Hills, MI)
- 1 day ago
This is a blended position that includes responsibilities as both concierge and hotel receptionist....
Culinary Concierge Order Clerk
- Clarkston, MI (8 miles from Auburn Hills, MI)
- 1 day ago
- Clarkston, MI (8 miles from Auburn Hills, MI)
- 1 day ago
Join the Wellbridge of Clarkston team! This position is responsible for providing assistance in all food functions as directed and in accordance with established food policies and procedures. Main...
- Troy, MI (7 miles from Auburn Hills, MI)
- 4 days ago
- Troy, MI (7 miles from Auburn Hills, MI)
- 4 days ago
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends...
- Canton, MI (23 miles from Auburn Hills, MI)
- 8 days ago
- Canton, MI (23 miles from Auburn Hills, MI)
- 8 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Troy, MI (7 miles from Auburn Hills, MI)
- 9 days ago
- Troy, MI (7 miles from Auburn Hills, MI)
- 9 days ago
The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED)....
Concierge Agent- Part Time (16 hrs./wk)- Day Shift
- West Bloomfield, MI (7 miles from Auburn Hills, MI)
- 13 days ago
- West Bloomfield, MI (7 miles from Auburn Hills, MI)
- 13 days ago
Additional Information Organization: Henry Ford West Bloomfield Hospital Department: HFWB Concierge Services Shift: Day Job Union Code: Not Applicable...
- Detroit, MI (23 miles from Auburn Hills, MI)
- 15 days ago
- Detroit, MI (23 miles from Auburn Hills, MI)
- 15 days ago
Qualifications ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES Welcomes residents and guests in a courteous and friendly manner as they enter the building Communicates to the residents regularly via resident...
Membership Concierge (Opening Shift)
- Shelby Township, MI (15 miles from Auburn Hills, MI)
- 16 days ago
- Shelby Township, MI (15 miles from Auburn Hills, MI)
- 16 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Canton, MI (23 miles from Auburn Hills, MI)
- 19 days ago
- Canton, MI (23 miles from Auburn Hills, MI)
- 19 days ago
reimbursement and scholarships An employee recognition program Responsibilities Greet residents and guests Answers all incoming calls to the front desk and relays the calls to the appropriate party courteously...
- Westland, MI (21 miles from Auburn Hills, MI)
- 21 days ago
- Westland, MI (21 miles from Auburn Hills, MI)
- 21 days ago
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends...
- Detroit, MI (23 miles from Auburn Hills, MI)
- 23 days ago
- Detroit, MI (23 miles from Auburn Hills, MI)
- 23 days ago
The Concierge is the face of the restaurant. You will be the first smile they see upon entering and the last goodbye they hear before leaving!...
- Canton, MI (23 miles from Auburn Hills, MI)
- 25 days ago
- Canton, MI (23 miles from Auburn Hills, MI)
- 25 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Troy, MI (7 miles from Auburn Hills, MI)
- 25 days ago
- Troy, MI (7 miles from Auburn Hills, MI)
- 25 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Concierge-East 1-(20 hours per week)
- Roseville, MI (20 miles from Auburn Hills, MI)
- 25 days ago
- Roseville, MI (20 miles from Auburn Hills, MI)
- 25 days ago
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends...
- Detroit, MI (23 miles from Auburn Hills, MI)
- 29 days ago
- Detroit, MI (23 miles from Auburn Hills, MI)
- 29 days ago
*This is a seasonal position* Responsibilities: Greet and welcome residents and visitors in a professional and courteous manner....
Demographic Data for Auburn Hills, MI
Moving to Auburn Hills, MI? Find some basic demographic data about Auburn Hills, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Auburn Hills, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Auburn Hills, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Events
- Microsoft Outlook
- Driving
- Telephone Skills
- Verbal Communication
- Flexibility
- Inventory Management
- Data Entry
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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