Concierge Jobs in Belmont, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Grand Rapids, MI (9 miles from Belmont, MI)
- 3 days ago
- Grand Rapids, MI (9 miles from Belmont, MI)
- 3 days ago
and applicable laws Coordinating with Lounge Manager to resolve service issues requested by the guests in assigned customer or lounge Meeting customer and passenger needs through communication and courteous...
- Rockford, MI (4 miles from Belmont, MI)
- 10 days ago
- Rockford, MI (4 miles from Belmont, MI)
- 10 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Grand Rapids, MI (9 miles from Belmont, MI)
- 30+ days ago
- Grand Rapids, MI (9 miles from Belmont, MI)
- 30+ days ago
Previous concierge, hospitality, or telehealth experience. Proficiency with Microsoft Office. Familiarity with HIPAA and patient privacy standards....
- Grand Rapids, MI (9 miles from Belmont, MI)
- 45+ days ago
- Grand Rapids, MI (9 miles from Belmont, MI)
- 45+ days ago
The Culinary Concierge is responsible for being in charge of capturing meal orders for our residents and guests....
Demographic Data for Belmont, MI
Moving to Belmont, MI? Find some basic demographic data about Belmont, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Belmont, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Belmont, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Wellness
- Energetic
- Cash Handling
- Reception
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Driving
- Microsoft Outlook
- Events
- Writing Skills
- Telephone Skills
- Verbal Communication
- Interpersonal Skills
- Flexibility
- Inventory Management
- Data Entry
- Policy Development
- English
- Multitasking
- Regulations
- Microsoft Office
- Problem Solving
- Teamwork
- Sales
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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