Concierge Jobs in Brighton, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Canton, MI (21 miles from Brighton, MI)
- 2 days ago
- Canton, MI (21 miles from Brighton, MI)
- 2 days ago
reimbursement and scholarships An employee recognition program Responsibilities Greet residents and guests Answers all incoming calls to the front desk and relays the calls to the appropriate party courteously...
Patient Coordinator I Concierge Service - McLaren Careers
- Southfield, MI (24 miles from Brighton, MI)
- 11 days ago
- Southfield, MI (24 miles from Brighton, MI)
- 11 days ago
Responsible for scheduling clinic, radiology and other ancillary appointments for returning KCC patients as well as performing all responsibilities of a staff information specialist....
Patient Coordinator I Concierge Service
- Southfield, MI (24 miles from Brighton, MI)
- 12 days ago
- Southfield, MI (24 miles from Brighton, MI)
- 12 days ago
Responsible for scheduling clinic, radiology and other ancillary appointments for returning KCC patients as well as performing all responsibilities of a staff information specialist....
- Livonia, MI (24 miles from Brighton, MI)
- 23 days ago
- Livonia, MI (24 miles from Brighton, MI)
- 23 days ago
Detroit Marriott Livonia 17100 Laurel Park Dr North Livonia, MI 48152 224 Room Hotel Managed By Driftwood Hospitality Management Marriott travel discounts, Driftwood travel discounts,...
- Northville, MI (16 miles from Brighton, MI)
- 28 days ago
- Northville, MI (16 miles from Brighton, MI)
- 28 days ago
As our 3rd Shift Concierge, you will be responsible for monitoring the community overnight, responding to the needs of our residents including light maintenance....
- Clarkston, MI (19 miles from Brighton, MI)
- 30+ days ago
- Clarkston, MI (19 miles from Brighton, MI)
- 30+ days ago
Job Summary: The ClubLife Concierges will play an integral in-part with the Member Experience Team supporting project work and goals....
- Commerce Township, MI (12 miles from Brighton, MI)
- 30+ days ago
- Commerce Township, MI (12 miles from Brighton, MI)
- 30+ days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
Membership Concierge Opening Shifts (4am)
- Novi, MI (13 miles from Brighton, MI)
- 45+ days ago
- Novi, MI (13 miles from Brighton, MI)
- 45+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Concierge- The Vanguard, Ann Arbor, MI
- Ann Arbor, MI (21 miles from Brighton, MI)
- 45+ days ago
- Ann Arbor, MI (21 miles from Brighton, MI)
- 45+ days ago
Offer services of ticket agencies, limousine service and tour guide organizations to guests. Service each guest comment/complaint according to procedure - escort and service VIP guests....
- Bloomfield Township, MI (24 miles from Brighton, MI)
- 60+ days ago
- Bloomfield Township, MI (24 miles from Brighton, MI)
- 60+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Farmington Hills, MI (18 miles from Brighton, MI)
- 60+ days ago
- Farmington Hills, MI (18 miles from Brighton, MI)
- 60+ days ago
Beztak is looking to hire a Gatehouse Concierge to join our team. This position is responsible for monitoring access to the community while providing positive and professional customer service....
- Livonia, MI (24 miles from Brighton, MI)
- 60+ days ago
- Livonia, MI (24 miles from Brighton, MI)
- 60+ days ago
POSITION SNAPSHOT: At Dave & Buster's, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive...
- Auburn Hills, MI (23 miles from Brighton, MI)
- 90+ days ago
- Auburn Hills, MI (23 miles from Brighton, MI)
- 90+ days ago
The Avalon of Auburn Hills is recruiting for a hospitality focused Concierge....
Demographic Data for Brighton, MI
Moving to Brighton, MI? Find some basic demographic data about Brighton, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Brighton, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Brighton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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