Concierge Jobs in Capac, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Shelby Township, MI (24 miles from Capac, MI)
- 45+ days ago
- Shelby Township, MI (24 miles from Capac, MI)
- 45+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Rochester Hills, MI (23 miles from Capac, MI)
- 60+ days ago
- Rochester Hills, MI (23 miles from Capac, MI)
- 60+ days ago
Join our WellBridge of Rochester Hills team! This position is responsible for being in charge of capturing meal orders for our residents and guests. Our patients and guests look forward to their...
Demographic Data for Capac, MI
Moving to Capac, MI? Find some basic demographic data about Capac, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Capac, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Capac, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Telephone Skills
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Team Building
- Microsoft Office
- Problem Solving
- Teamwork
- Sales
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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