Concierge Jobs in Detroit, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Canton, MI (21 miles from Detroit, MI)
- 2 days ago
- Canton, MI (21 miles from Detroit, MI)
- 2 days ago
reimbursement and scholarships An employee recognition program Responsibilities Greet residents and guests Answers all incoming calls to the front desk and relays the calls to the appropriate party courteously...
Patient Coordinator I Concierge Service - McLaren Careers
- Southfield, MI (15 miles from Detroit, MI)
- 11 days ago
- Southfield, MI (15 miles from Detroit, MI)
- 11 days ago
Responsible for scheduling clinic, radiology and other ancillary appointments for returning KCC patients as well as performing all responsibilities of a staff information specialist....
Patient Coordinator I Concierge Service
- Southfield, MI (15 miles from Detroit, MI)
- 12 days ago
- Southfield, MI (15 miles from Detroit, MI)
- 12 days ago
Responsible for scheduling clinic, radiology and other ancillary appointments for returning KCC patients as well as performing all responsibilities of a staff information specialist....
The Concierge is the face of the restaurant. You will be the first smile they see upon entering and the last goodbye they hear before leaving!...
Job Description POSITION OVERVIEW The concierge serves as a customer service/sales consultant....
- Troy, MI (18 miles from Detroit, MI)
- 22 days ago
- Troy, MI (18 miles from Detroit, MI)
- 22 days ago
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends...
- Livonia, MI (15 miles from Detroit, MI)
- 23 days ago
- Livonia, MI (15 miles from Detroit, MI)
- 23 days ago
Detroit Marriott Livonia 17100 Laurel Park Dr North Livonia, MI 48152 224 Room Hotel Managed By Driftwood Hospitality Management Marriott travel discounts, Driftwood travel discounts,...
This is a blended position that includes responsibilities as both concierge and hotel receptionist....
- Wayne, MI (18 miles from Detroit, MI)
- 27 days ago
- Wayne, MI (18 miles from Detroit, MI)
- 27 days ago
What you would be doing: As the Admissions Concierge, you will oversee the facilities customer service role and community marketing efforts to assure census and case mix goals are achieved....
Job Description POSITION OVERVIEW The concierge serves as a customer service/sales consultant....
- Northville, MI (24 miles from Detroit, MI)
- 29 days ago
- Northville, MI (24 miles from Detroit, MI)
- 29 days ago
As our 3rd Shift Concierge, you will be responsible for monitoring the community overnight, responding to the needs of our residents including light maintenance....
The Guest Services Associates transact at the Admission Desk....
Concierge - (Pine Knob, Meadow Brook, Michigan Lottery Amphitheatre)
- Detroit, MI
- 45+ days ago
- Detroit, MI
- 45+ days ago
Amaze, Inspire, Unite Job Summary: To be an ambassador of Ilitch Sports + Entertainment, by providing first class customer service to every single guest. Key Responsibilities: Welcome and greet...
As a Concierge, youll drive hospitality within the Rock Family of Companies and serve as the first point of contact for all guests and team members....
- Shelby Township, MI (22 miles from Detroit, MI)
- 60+ days ago
- Shelby Township, MI (22 miles from Detroit, MI)
- 60+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Demographic Data for Detroit, MI
Moving to Detroit, MI? Find some basic demographic data about Detroit, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Detroit, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Detroit, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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