Concierge Jobs in Flint, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Full-Time Customer Experience Representative FNT Airport
- Flint, MI
- 11 days ago
- Flint, MI
- 11 days ago
Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support Must have a Valid Drivers License with two or less moving violations in the...
- Grand Blanc, MI (6 miles from Flint, MI)
- 30+ days ago
- Grand Blanc, MI (6 miles from Flint, MI)
- 30+ days ago
The concierge is responsible for providing assistance in all food functions as directed and in accordance with established food policies and procedures....
- Clarkston, MI (24 miles from Flint, MI)
- 90+ days ago
- Clarkston, MI (24 miles from Flint, MI)
- 90+ days ago
Job Summary: The ClubLife Concierges will play an integral in-part with the Member Experience Team supporting project work and goals....
Demographic Data for Flint, MI
Moving to Flint, MI? Find some basic demographic data about Flint, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Flint, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Flint, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Driving
- Microsoft Outlook
- Events
- Telephone Skills
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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