Concierge Jobs in Grandville, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Holland, MI (17 miles from Grandville, MI)
- 3 days ago
- Holland, MI (17 miles from Grandville, MI)
- 3 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Holland, MI (17 miles from Grandville, MI)
- 11 days ago
- Holland, MI (17 miles from Grandville, MI)
- 11 days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
- Holland, MI (17 miles from Grandville, MI)
- 12 days ago
- Holland, MI (17 miles from Grandville, MI)
- 12 days ago
Company DescriptionDo you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
Home Health Concierge, LifeCircles PACE
- Holland, MI (17 miles from Grandville, MI)
- 12 days ago
- Holland, MI (17 miles from Grandville, MI)
- 12 days ago
Join Our Team as a Home Health Concierge! Why You’ll Love Working Here: Career Growth & Development – Advance your career with tuition assistance and school scholarships up to $3,000 per semester....
- Grand Rapids, MI (8 miles from Grandville, MI)
- 23 days ago
- Grand Rapids, MI (8 miles from Grandville, MI)
- 23 days ago
The Culinary Concierge is responsible for being in charge of capturing meal orders for our residents and guests....
Grand Rapids Airport Customer Experience Representative
- Kentwood, MI (7 miles from Grandville, MI)
- 30+ days ago
- Kentwood, MI (7 miles from Grandville, MI)
- 30+ days ago
services, or administrative support Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol...
Grand Rapids Airport Customer Experience Representative
- Grand Rapids, MI (8 miles from Grandville, MI)
- 30+ days ago
- Grand Rapids, MI (8 miles from Grandville, MI)
- 30+ days ago
services, or administrative support Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol...
Demographic Data for Grandville, MI
Moving to Grandville, MI? Find some basic demographic data about Grandville, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Grandville, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Grandville, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Wellness
- Complaint Resolution
- Reimbursement
- Energetic
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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