Concierge Jobs in Grosse Pointe Farms, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Concierge / Inside Sales -US Based Remote
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 4 days ago
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 4 days ago
Customer Experience Concierge / Inside Sales (Remote)** Anywhere Real Estate Inc. is the nations leading and most integrated provider of residential real estate services....
Remote WorkGuest Services Associate -Part Time
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 4 days ago
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 4 days ago
The Guest Services Associates transact at the Admission Desk and Museum Store....
- Livonia, MI (22 miles from Grosse Pointe Farms, MI)
- 6 days ago
- Livonia, MI (22 miles from Grosse Pointe Farms, MI)
- 6 days ago
Concierge Detroit Marriott Livonia - 4.0 Livonia, MI Job Details Part-time 1 day ago Benefits Free parking Employee discount Qualifications English High school diploma or GED Food service 1 year Communication...
Technical Support Technician - IT Concierge Desk Staff
- Troy, MI (19 miles from Grosse Pointe Farms, MI)
- 13 days ago
- Troy, MI (19 miles from Grosse Pointe Farms, MI)
- 13 days ago
Any Remote Concierge IT Technician should meet the following requirements + Evidence of good soft skills....
Remote Work- New Baltimore, MI (21 miles from Grosse Pointe Farms, MI)
- 16 days ago
- New Baltimore, MI (21 miles from Grosse Pointe Farms, MI)
- 16 days ago
As first position of contact for guests, visitors and vendors, a courteous, professional manner and appearance are essential for good public relations....
Membership Concierge -Closing Shift
- Troy, MI (19 miles from Grosse Pointe Farms, MI)
- 21 days ago
- Troy, MI (19 miles from Grosse Pointe Farms, MI)
- 21 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Shelby Township, MI (20 miles from Grosse Pointe Farms, MI)
- 21 days ago
- Shelby Township, MI (20 miles from Grosse Pointe Farms, MI)
- 21 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 21 days ago
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 21 days ago
Responsibilities: Greet and welcome residents and visitors in a professional and courteous manner. Provide information about our products/services and answer inquiries....
Panel Attribution Concierge Coordinator - Full time - Detroit
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 45+ days ago
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 45+ days ago
Works with administrative director, department Chair and providers to provide panel concierge service including but not limited to pulling, analyzing, organizing, and correcting panel attribution....
Panel Attribution Concierge Coordinator - Ful time - Detroit
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 45+ days ago
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 45+ days ago
Panel Attribution Concierge Coordinator - Ful time - Detroit Henry Ford Health - 3.8 Detroit, MI Job Details 10 hours ago Benefits Health insurance Dental insurance Tuition reimbursement Qualifications...
- Livonia, MI (22 miles from Grosse Pointe Farms, MI)
- 45+ days ago
- Livonia, MI (22 miles from Grosse Pointe Farms, MI)
- 45+ days ago
The Concierge RSR will partner with Sales Representatives to provide a customized level of communication with every homeowner....
Front Desk Concierge - Part Time
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 60+ days ago
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 60+ days ago
This is a blended position that includes responsibilities as both concierge and hotel receptionist....
Concierge - (Pine Knob, Meadow Brook, Michigan Lottery Amphitheatre)
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 90+ days ago
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 90+ days ago
Amaze, Inspire, Unite Job Summary: To be an ambassador of Ilitch Sports + Entertainment, by providing first class customer service to every single guest. Key Responsibilities: Welcome and greet...
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 90+ days ago
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 90+ days ago
As a Concierge, youll drive hospitality within the Rock Family of Companies and serve as the first point of contact for all guests and team members....
- Livonia, MI (22 miles from Grosse Pointe Farms, MI)
- 90+ days ago
- Livonia, MI (22 miles from Grosse Pointe Farms, MI)
- 90+ days ago
POSITION SNAPSHOT: At Dave & Buster's, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive...
Demographic Data for Grosse Pointe Farms, MI
Moving to Grosse Pointe Farms, MI? Find some basic demographic data about Grosse Pointe Farms, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Grosse Pointe Farms, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Grosse Pointe Farms, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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