Concierge Jobs in Grosse Pointe Farms, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Job ID 2025-231909 JOB OVERVIEW The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living....
- Troy, MI (19 miles from Grosse Pointe Farms, MI)
- 2 days ago
- Troy, MI (19 miles from Grosse Pointe Farms, MI)
- 2 days ago
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends...
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 14 days ago
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 14 days ago
Qualifications ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES Welcomes residents and guests in a courteous and friendly manner as they enter the building Communicates to the residents regularly via resident...
Membership Concierge (Opening Shift)
- Shelby Township, MI (20 miles from Grosse Pointe Farms, MI)
- 15 days ago
- Shelby Township, MI (20 miles from Grosse Pointe Farms, MI)
- 15 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Westland, MI (23 miles from Grosse Pointe Farms, MI)
- 19 days ago
- Westland, MI (23 miles from Grosse Pointe Farms, MI)
- 19 days ago
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends...
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 21 days ago
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 21 days ago
The Concierge is the face of the restaurant. You will be the first smile they see upon entering and the last goodbye they hear before leaving!...
- Troy, MI (19 miles from Grosse Pointe Farms, MI)
- 23 days ago
- Troy, MI (19 miles from Grosse Pointe Farms, MI)
- 23 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Concierge-East 1-(20 hours per week)
- Roseville, MI (8 miles from Grosse Pointe Farms, MI)
- 23 days ago
- Roseville, MI (8 miles from Grosse Pointe Farms, MI)
- 23 days ago
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends...
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 27 days ago
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 27 days ago
*This is a seasonal position* Responsibilities: Greet and welcome residents and visitors in a professional and courteous manner....
Workplace Experience Concierge - Dearborn, MI
- Dearborn, MI (14 miles from Grosse Pointe Farms, MI)
- 28 days ago
- Dearborn, MI (14 miles from Grosse Pointe Farms, MI)
- 28 days ago
A minimum of 3-4 years of front desk, concierge, customer service, or other hospitality experience. Open and flexible work schedules....
Guest Services Associate -Part Time
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 30+ days ago
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 30+ days ago
The Guest Services Associates transact at the Admission Desk and Museum Store....
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 30+ days ago
- Detroit, MI (7 miles from Grosse Pointe Farms, MI)
- 30+ days ago
Qualifications ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES Welcomes residents and guests in a courteous and friendly manner as they enter the building Communicates to the residents regularly via resident...
- Garden City, MI (21 miles from Grosse Pointe Farms, MI)
- 30+ days ago
- Garden City, MI (21 miles from Grosse Pointe Farms, MI)
- 30+ days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
- Bloomfield Township, MI (21 miles from Grosse Pointe Farms, MI)
- 45+ days ago
- Bloomfield Township, MI (21 miles from Grosse Pointe Farms, MI)
- 45+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Shelby Township, MI (20 miles from Grosse Pointe Farms, MI)
- 60+ days ago
- Shelby Township, MI (20 miles from Grosse Pointe Farms, MI)
- 60+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Demographic Data for Grosse Pointe Farms, MI
Moving to Grosse Pointe Farms, MI? Find some basic demographic data about Grosse Pointe Farms, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Grosse Pointe Farms, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Grosse Pointe Farms, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Microsoft Outlook
- Events
- Telephone Skills
- Driving
- Verbal Communication
- Flexibility
- Inventory Management
- Data Entry
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Problem Solving
- Regulations
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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