Concierge Jobs in Rochester Hills, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Culinary Concierge (WellBridge of Rochester Hills) Join our WellBridge of Rochester Hills team!...
Patient Coordinator I Concierge Service - McLaren Careers
- Southfield, MI (17 miles from Rochester Hills, MI)
- 11 days ago
- Southfield, MI (17 miles from Rochester Hills, MI)
- 11 days ago
Responsible for scheduling clinic, radiology and other ancillary appointments for returning KCC patients as well as performing all responsibilities of a staff information specialist....
Patient Coordinator I Concierge Service
- Southfield, MI (17 miles from Rochester Hills, MI)
- 12 days ago
- Southfield, MI (17 miles from Rochester Hills, MI)
- 12 days ago
Responsible for scheduling clinic, radiology and other ancillary appointments for returning KCC patients as well as performing all responsibilities of a staff information specialist....
- Troy, MI (8 miles from Rochester Hills, MI)
- 21 days ago
- Troy, MI (8 miles from Rochester Hills, MI)
- 21 days ago
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends...
Membership Concierge (Opening Shift)
- Rochester Hills, MI
- 27 days ago
- Rochester Hills, MI
- 27 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Clarkston, MI (13 miles from Rochester Hills, MI)
- 30+ days ago
- Clarkston, MI (13 miles from Rochester Hills, MI)
- 30+ days ago
Job Summary: The ClubLife Concierges will play an integral in-part with the Member Experience Team supporting project work and goals....
- Commerce Township, MI (20 miles from Rochester Hills, MI)
- 30+ days ago
- Commerce Township, MI (20 miles from Rochester Hills, MI)
- 30+ days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
- Farmington Hills, MI (20 miles from Rochester Hills, MI)
- 60+ days ago
- Farmington Hills, MI (20 miles from Rochester Hills, MI)
- 60+ days ago
Beztak is looking to hire a Gatehouse Concierge to join our team. This position is responsible for monitoring access to the community while providing positive and professional customer service....
- Auburn Hills, MI (9 miles from Rochester Hills, MI)
- 90+ days ago
- Auburn Hills, MI (9 miles from Rochester Hills, MI)
- 90+ days ago
The Avalon of Auburn Hills is recruiting for a hospitality focused Concierge....
Demographic Data for Rochester Hills, MI
Moving to Rochester Hills, MI? Find some basic demographic data about Rochester Hills, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Rochester Hills, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Rochester Hills, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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