Concierge Jobs in Rochester, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Auburn Hills, MI (9 miles from Rochester, MI)
- 2 days ago
- Auburn Hills, MI (9 miles from Rochester, MI)
- 2 days ago
Job Responsibilities Welcome and assist players with check-in and reservations. Provide information about the venue, gameplay, and promotions. Help with golf clubs and equipment. Ensure the...
- Bloomfield Township, MI (14 miles from Rochester, MI)
- 17 days ago
- Bloomfield Township, MI (14 miles from Rochester, MI)
- 17 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Clarkston, MI (13 miles from Rochester, MI)
- 30+ days ago
- Clarkston, MI (13 miles from Rochester, MI)
- 30+ days ago
Join the Wellbridge of Clarkston team! This position is responsible for providing assistance in all food functions as directed and in accordance with established food policies and procedures. Main...
Membership Concierge II - Evenings and Weekends
- Commerce Township, MI (20 miles from Rochester, MI)
- 30+ days ago
- Commerce Township, MI (20 miles from Rochester, MI)
- 30+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Membership Concierge -Closing Shift
- Troy, MI (8 miles from Rochester, MI)
- 30+ days ago
- Troy, MI (8 miles from Rochester, MI)
- 30+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Shelby Township, MI (8 miles from Rochester, MI)
- 30+ days ago
- Shelby Township, MI (8 miles from Rochester, MI)
- 30+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Front Desk/Concierge - Part Time - Evenings/Weekends
- Farmington, MI (20 miles from Rochester, MI)
- 45+ days ago
- Farmington, MI (20 miles from Rochester, MI)
- 45+ days ago
Overview Fairmont of Farmington Hills is a 72-bed Senior Living Community located in Farmington Hills, MI. Fairmont of Farmington Hills provides a serene setting and compassionate care to our...
- Clarkston, MI (13 miles from Rochester, MI)
- 90+ days ago
- Clarkston, MI (13 miles from Rochester, MI)
- 90+ days ago
Service-oriented mindset and capable of making every guest feel valued. Strong communication skills in verbal, written, phone, text, and social media communications....
- Farmington Hills, MI (20 miles from Rochester, MI)
- 90+ days ago
- Farmington Hills, MI (20 miles from Rochester, MI)
- 90+ days ago
Beztak is looking to hire a Gatehouse Concierge to join our team. This position is responsible for monitoring access to the community while providing positive and professional customer service....
Demographic Data for Rochester, MI
Moving to Rochester, MI? Find some basic demographic data about Rochester, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Rochester, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Rochester, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Telephone Skills
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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