Concierge Jobs in Romulus, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Grosse Pointe Woods, MI (24 miles from Romulus, MI)
- 19 hours ago
- Grosse Pointe Woods, MI (24 miles from Romulus, MI)
- 19 hours ago
Job ID 2025-231909 JOB OVERVIEW The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living....
Consultative Concierge Sales Representative (On-Site)
- Farmington Hills, MI (21 miles from Romulus, MI)
- 1 day ago
- Farmington Hills, MI (21 miles from Romulus, MI)
- 1 day ago
Job Title: Consultative Concierge Sales Representative (On-Site) Job Description The Consultative Concierge Sales Representative engages with customers through inbound and outbound calls and/or online...
- Canton, MI (11 miles from Romulus, MI)
- 7 days ago
- Canton, MI (11 miles from Romulus, MI)
- 7 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
Concierge Agent- Part Time (16 hrs./wk)- Day Shift
- West Bloomfield, MI (23 miles from Romulus, MI)
- 12 days ago
- West Bloomfield, MI (23 miles from Romulus, MI)
- 12 days ago
Additional Information Organization: Henry Ford West Bloomfield Hospital Department: HFWB Concierge Services Shift: Day Job Union Code: Not Applicable...
- Detroit, MI (17 miles from Romulus, MI)
- 14 days ago
- Detroit, MI (17 miles from Romulus, MI)
- 14 days ago
Qualifications ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES Welcomes residents and guests in a courteous and friendly manner as they enter the building Communicates to the residents regularly via resident...
- Canton, MI (11 miles from Romulus, MI)
- 18 days ago
- Canton, MI (11 miles from Romulus, MI)
- 18 days ago
reimbursement and scholarships An employee recognition program Responsibilities Greet residents and guests Answers all incoming calls to the front desk and relays the calls to the appropriate party courteously...
- Westland, MI (9 miles from Romulus, MI)
- 19 days ago
- Westland, MI (9 miles from Romulus, MI)
- 19 days ago
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends...
- Detroit, MI (17 miles from Romulus, MI)
- 21 days ago
- Detroit, MI (17 miles from Romulus, MI)
- 21 days ago
The Concierge is the face of the restaurant. You will be the first smile they see upon entering and the last goodbye they hear before leaving!...
- Canton, MI (11 miles from Romulus, MI)
- 23 days ago
- Canton, MI (11 miles from Romulus, MI)
- 23 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Detroit, MI (17 miles from Romulus, MI)
- 27 days ago
- Detroit, MI (17 miles from Romulus, MI)
- 27 days ago
*This is a seasonal position* Responsibilities: Greet and welcome residents and visitors in a professional and courteous manner....
Workplace Experience Concierge - Dearborn, MI
- Dearborn, MI (10 miles from Romulus, MI)
- 28 days ago
- Dearborn, MI (10 miles from Romulus, MI)
- 28 days ago
A minimum of 3-4 years of front desk, concierge, customer service, or other hospitality experience. Open and flexible work schedules....
Guest Services Associate -Part Time
- Detroit, MI (17 miles from Romulus, MI)
- 30+ days ago
- Detroit, MI (17 miles from Romulus, MI)
- 30+ days ago
The Guest Services Associates transact at the Admission Desk and Museum Store....
- Detroit, MI (17 miles from Romulus, MI)
- 30+ days ago
- Detroit, MI (17 miles from Romulus, MI)
- 30+ days ago
Qualifications ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES Welcomes residents and guests in a courteous and friendly manner as they enter the building Communicates to the residents regularly via resident...
- Garden City, MI (8 miles from Romulus, MI)
- 30+ days ago
- Garden City, MI (8 miles from Romulus, MI)
- 30+ days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
- Bloomfield Township, MI (23 miles from Romulus, MI)
- 45+ days ago
- Bloomfield Township, MI (23 miles from Romulus, MI)
- 45+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Demographic Data for Romulus, MI
Moving to Romulus, MI? Find some basic demographic data about Romulus, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Romulus, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Romulus, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Microsoft Outlook
- Events
- Telephone Skills
- Driving
- Verbal Communication
- Flexibility
- Inventory Management
- Data Entry
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Problem Solving
- Regulations
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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