Concierge Jobs in Ypsilanti, MI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Livonia, MI (17 miles from Ypsilanti, MI)
- 4 days ago
- Livonia, MI (17 miles from Ypsilanti, MI)
- 4 days ago
Concierge Detroit Marriott Livonia - 4.0 Livonia, MI Job Details Part-time 1 day ago Benefits Free parking Employee discount Qualifications English High school diploma or GED Food service 1 year Communication...
Membership Concierge (Closing Shift)
- Novi, MI (19 miles from Ypsilanti, MI)
- 6 days ago
- Novi, MI (19 miles from Ypsilanti, MI)
- 6 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Ann Arbor, MI (12 miles from Ypsilanti, MI)
- 10 days ago
- Ann Arbor, MI (12 miles from Ypsilanti, MI)
- 10 days ago
Clarendale Ann Arbor is recruiting for a hospitality focused Concierge....
- Canton, MI (11 miles from Ypsilanti, MI)
- 12 days ago
- Canton, MI (11 miles from Ypsilanti, MI)
- 12 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
Front Desk/Concierge - Part Time - Evenings/Weekends
- Farmington, MI (23 miles from Ypsilanti, MI)
- 30+ days ago
- Farmington, MI (23 miles from Ypsilanti, MI)
- 30+ days ago
Overview Fairmont of Farmington Hills is a 72-bed Senior Living Community located in Farmington Hills, MI. Fairmont of Farmington Hills provides a serene setting and compassionate care to our...
- Canton, MI (11 miles from Ypsilanti, MI)
- 30+ days ago
- Canton, MI (11 miles from Ypsilanti, MI)
- 30+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Livonia, MI (17 miles from Ypsilanti, MI)
- 30+ days ago
- Livonia, MI (17 miles from Ypsilanti, MI)
- 30+ days ago
The Concierge RSR will partner with Sales Representatives to provide a customized level of communication with every homeowner....
- Farmington Hills, MI (23 miles from Ypsilanti, MI)
- 90+ days ago
- Farmington Hills, MI (23 miles from Ypsilanti, MI)
- 90+ days ago
Beztak is looking to hire a Gatehouse Concierge to join our team. This position is responsible for monitoring access to the community while providing positive and professional customer service....
- Livonia, MI (17 miles from Ypsilanti, MI)
- 90+ days ago
- Livonia, MI (17 miles from Ypsilanti, MI)
- 90+ days ago
POSITION SNAPSHOT: At Dave & Buster's, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive...
Demographic Data for Ypsilanti, MI
Moving to Ypsilanti, MI? Find some basic demographic data about Ypsilanti, MI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Ypsilanti, MI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Ypsilanti, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Wellness
- Complaint Resolution
- Reimbursement
- Energetic
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills