Concierge Jobs in Kansas City, MO
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Care Agent (Customer Service)
- Liberty, MO (15 miles from Kansas City, MO)
- 9 days ago
- Liberty, MO (15 miles from Kansas City, MO)
- 9 days ago
Continental Disc Corporation, LLC (CDC) designs and manufactures safety-critical products that protect pressure-containing vessels from catastrophic failure. CDC is headquartered in Liberty,...
- Lees Summit, MO (18 miles from Kansas City, MO)
- 12 days ago
- Lees Summit, MO (18 miles from Kansas City, MO)
- 12 days ago
, life and disability insurances (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms Employee Assistance Program Our community is looking for a Concierge...
Membership Concierge - Evenings and Weeknds
- Overland Park, KS (21 miles from Kansas City, MO)
- 12 days ago
- Overland Park, KS (21 miles from Kansas City, MO)
- 12 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Associate, New Business Concierge
- Lenexa, KS (13 miles from Kansas City, MO)
- 18 days ago
- Lenexa, KS (13 miles from Kansas City, MO)
- 18 days ago
Role Overview: The Associate New Business Concierge plays a critical role in supporting our Retail Life Third Party Distribution (also known publicly as Advanced Markets Network or AMN)....
disability insurances (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms Employee Assistance Program Our community is looking for a part-time Concierge...
- Overland Park, KS (21 miles from Kansas City, MO)
- 30+ days ago
- Overland Park, KS (21 miles from Kansas City, MO)
- 30+ days ago
Concierge - Full-Time - Avenue 81 Overland Park, KS We are looking for an upbeat, hardworking Concierge to join our team!...
- Lenexa, KS (13 miles from Kansas City, MO)
- 45+ days ago
- Lenexa, KS (13 miles from Kansas City, MO)
- 45+ days ago
The Public Market Concierge is a self-starter, customer service oriented, and can work independently without supervision....
- Lenexa, KS (13 miles from Kansas City, MO)
- 45+ days ago
- Lenexa, KS (13 miles from Kansas City, MO)
- 45+ days ago
Position Summary: The Concierge provides concierge-style services for event rentals at Thompson Barn, the Old Town Activity Center, and City Hall....
Membership Concierge - FT Evenings and Weeknds
- Overland Park, KS (21 miles from Kansas City, MO)
- 60+ days ago
- Overland Park, KS (21 miles from Kansas City, MO)
- 60+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Find your joy here, at The Ashton on the Plaza, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k...
- Kansas City, KS (1 mile from Kansas City, MO)
- 90+ days ago
- Kansas City, KS (1 mile from Kansas City, MO)
- 90+ days ago
Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and...
Associate, New Business Concierge
- Overland Park, KS (21 miles from Kansas City, MO)
- 90+ days ago
- Overland Park, KS (21 miles from Kansas City, MO)
- 90+ days ago
Support the Concierge Team in onboarding new firms, introducing them to NYLs new business processes, requirements, and best practices....
Demographic Data for Kansas City, MO
Moving to Kansas City, MO? Find some basic demographic data about Kansas City, MO below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Kansas City, MO
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Kansas City, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- Courteous
- Acting
- Fitness
- Music
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Telephone Skills
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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