Concierge Jobs in Big Sky, MT
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
outstanding service standards, solid product knowledge and all other components of guest service....
outstanding service standards, solid product knowledge and all other components of guest service....
The purpose of a Spa Concierge is to facilitate impeccable Member and guest services and assist in the daily operations of the spa....
Overview Our Concierge team plays a vital role in curating exceptional experiences for Big Sky Resort guests....
As an Activities Guest Service Specialist at Big Sky Resort, you’re the go-to expert for all things guest-facing—from lift tickets and season passes to mountain activities and local tips....
Overview Guest Service Specialists are responsible for selling and fulfilling all lift tickets and pass products for Big Sky Resort. They also act as an information source for all of our guests....
Skills, Experience, & Educational Requirements Previous guest service experience Knowledge of Big Sky Resort terrain and offerings preferred Workplace training from within a high - standard hotel environment...
Gondola Concierge (Seasonal) (16127) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth....
Demographic Data for Big Sky, MT
Moving to Big Sky, MT? Find some basic demographic data about Big Sky, MT below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Big Sky, MT
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Big Sky, MT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Events
- Microsoft Outlook
- Driving
- Telephone Skills
- Verbal Communication
- Flexibility
- Data Entry
- Inventory Management
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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