Concierge Jobs in Boulder, MT
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative - Temporary
- Helena, MT (22 miles from Boulder, MT)
- 15 hours ago
- Helena, MT (22 miles from Boulder, MT)
- 15 hours ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
- Helena, MT (22 miles from Boulder, MT)
- 60+ days ago
- Helena, MT (22 miles from Boulder, MT)
- 60+ days ago
Join our team as a Concierge, a dynamic hybrid role combining personalized care with concierge services!...
Demographic Data for Boulder, MT
Moving to Boulder, MT? Find some basic demographic data about Boulder, MT below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Boulder, MT
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Boulder, MT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- Call Center Experience
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Microsoft Outlook
- Events
- Telephone Skills
- Driving
- Verbal Communication
- Typing
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- English
- Policy Development
- Multitasking
- Problem Solving
- Regulations
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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