Concierge Jobs in Concord, NH
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
. + Service-oriented to resolve customer complaints and issues while maintaining a professional and calm demeanor. + Critical thinking and strong problem-solving skills + Proficient computer skills...
Hilton Honors Lounge Concierge
- Manchester, NH (17 miles from Concord, NH)
- 6 days ago
- Manchester, NH (17 miles from Concord, NH)
- 6 days ago
Overview HONORS LOUNGE ATTENDANT – FULL TIME Summary Contribute to the efficient operation of the Executive Lounge by serving our Honors patrons in a courteous. Friendly and time manner....
Student - Student Center Concierge Desk Staff
- Manchester, NH (17 miles from Concord, NH)
- 30+ days ago
- Manchester, NH (17 miles from Concord, NH)
- 30+ days ago
The Concierge Desk position plays a vital role in that goal. We look to hire students who demonstrate integrity....
Student - Wolak Library Learning Commons Concierge Desk Staff
- Manchester, NH (17 miles from Concord, NH)
- 30+ days ago
- Manchester, NH (17 miles from Concord, NH)
- 30+ days ago
The Concierge Desk position plays a vital role in that goal. We look to hire students who demonstrate integrity....
Seasonal Customer Experience Representative - Manchester Airport
- Manchester, NH (17 miles from Concord, NH)
- 45+ days ago
- Manchester, NH (17 miles from Concord, NH)
- 45+ days ago
Seasonal Customer Experience Representative - Manchester Airport Enterprise Mobility - 3.5 Manchester, NH Job Details Seasonal | Full-time From $19 an hour 3 hours ago Benefits On-the-job training...
Demographic Data for Concord, NH
Moving to Concord, NH? Find some basic demographic data about Concord, NH below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Concord, NH
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Concord, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- Call Center Experience
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Microsoft Outlook
- Events
- Telephone Skills
- Driving
- Verbal Communication
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Problem Solving
- Regulations
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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