Concierge Jobs in West Long Branch, NJ
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Membership Concierge- Closing Shifts (8pm-12:15am)
- Middletown, NJ (8 miles from West Long Branch, NJ)
- 11 days ago
- Middletown, NJ (8 miles from West Long Branch, NJ)
- 11 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Monroe Township, NJ (21 miles from West Long Branch, NJ)
- 27 days ago
- Monroe Township, NJ (21 miles from West Long Branch, NJ)
- 27 days ago
Assists with general concierge services and performs administrative clerical, Word and Excel document work....
- Keasbey, NJ (21 miles from West Long Branch, NJ)
- 30+ days ago
- Keasbey, NJ (21 miles from West Long Branch, NJ)
- 30+ days ago
Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and...
Concierge- The Edge at Matawan
- Matawan, NJ (15 miles from West Long Branch, NJ)
- 30+ days ago
- Matawan, NJ (15 miles from West Long Branch, NJ)
- 30+ days ago
We're currently seeking a Concierge for our multi-family portfolio of properties, with some experience in the customer service industry....
- Freehold, NJ (15 miles from West Long Branch, NJ)
- 30+ days ago
- Freehold, NJ (15 miles from West Long Branch, NJ)
- 30+ days ago
POSITION SNAPSHOT: At Dave & Busters, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive...
- Middletown, NJ (8 miles from West Long Branch, NJ)
- 60+ days ago
- Middletown, NJ (8 miles from West Long Branch, NJ)
- 60+ days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
Demographic Data for West Long Branch, NJ
Moving to West Long Branch, NJ? Find some basic demographic data about West Long Branch, NJ below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in West Long Branch, NJ
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in West Long Branch, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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